Author Topic: Yaymicro - Legal solution ideas (Read 59886 times)

pracownik · « **on:** November 08, 2016, 05:51 »

I also have a problem with yaymicro - not correspond to the message, does not remove portfolio and do not pay. But they sell my pictures - I see them on the network with a link from them.

This Norwegian company. The company in the Norwegian register of companies - newbielink:https://w2.brreg.no/enhet/sok/detalj.jsp?orgnr=992197137 [nonactive]

In Norway, it is very important honesty and truthful in business.
That is why I think that we can solve our problem on several legal ways, methods. These methods can help us.

Legal solution ideas - Let us write.

Important! Write in English. English is the unofficial second language in Norway

1. Write to Norwegian companies, blogs, who buys pictures from yaymicro.

We are looking for newbielink:https://www.google.no/search?q= [nonactive]"Foto:+++yayimages.com "
We find our pictures and we send information - yaymicro not pays, does not respond. It is not fair, etc. Please remove our pictures, please stop purchases photographs from yaymicro.

2. Write to The Consumer Counsil of Norway
newbielink:http://www.nyinorge.no/en/Familiegjenforening/New-in-Norway/Transport-and-services/Consumer-rights/About-consumer-rights-in-general/ [nonactive]

It can help us consumer rights and assistance in the complaint procedure.

The forms to send to The Consumer Counsil of Norway
newbielink:http://www.forbrukerradet.no/contact-us [nonactive]

3. Report a problem on the Norwegian police.
Send e-mail to the department for Online problems
newbielink:https://www.politi.no/kontakt_oss/kontakt_politiets_ikt-tjenester/ [nonactive]

4. We send information via social media

newbielink:https://www.facebook.com/yayimages/ [nonactive]

What do you think about this methods?

Microstock Posts · « **Reply #1 on:** November 08, 2016, 11:26 »

I also have a problem with Yaymicro. How to Deal with Agencies which Refuse to Pay.

They do not respond to any email.
They behave like a company about to go out of business, yet they stay in business.

Morphart · « **Reply #2 on:** November 09, 2016, 11:39 »

Have you tried contacting https://www.yayimages.com/ which is the site they move clients/your portfolio to?

Microstock Posts · « **Reply #3 on:** November 09, 2016, 11:52 »

Quote from: Morphart on November 09, 2016, 11:39

Have you tried contacting https://www.yayimages.com/ which is the site they move clients/your portfolio to?

Yes, tried that also! They do not respond.

zsooofija · « **Reply #4 on:** November 14, 2016, 10:00 »

I just wrote to live chat support (http://messenger.providesupport.com/messenger/yaymicro.html) on yayimages, and they responded in 2 seconds, and they promised to delete my port / close my account today.
I will get back to you when it happens.

zsooofija · « **Reply #5 on:** November 14, 2016, 10:32 »

My account is closed, my images are not on yayimages anymore, and they promised to remove it from partner sites within a few days.
To be honest, this was one of the fastest response / action I ever got from a website, so I don't know how they don't respond to your request..

sharpshot · « **Reply #6 on:** November 14, 2016, 11:49 »

That's good to know, tried the same thing. No idea why all sales, even on the 3rd party sites stopped. They used to be a good site but I can't believe that huge list of 3rd party sites all stopped selling. I'm uploading directly to one of those sites and get sales, so something is wrong.

zsooofija · « **Reply #7 on:** November 14, 2016, 12:11 »

Quote from: sharpshot on November 14, 2016, 11:49

That's good to know, tried the same thing. No idea why all sales, even on the 3rd party sites stopped. They used to be a good site but I can't believe that huge list of 3rd party sites all stopped selling. I'm uploading directly to one of those sites and get sales, so something is wrong.

Same. So I decided to just leave them my 2 euros and move on.

pracownik · « **Reply #8 on:** November 16, 2016, 07:18 »

Hi, I got a message from them today.

from Jan Ole Kjellesvig newbielink:mailto:[email protected] [nonactive]

I think that you can write to him.

sharpshot · « **Reply #9 on:** November 16, 2016, 09:31 »

Quote from: zsooofija on November 14, 2016, 12:11

Quote from: sharpshot on November 14, 2016, 11:49
That's good to know, tried the same thing. No idea why all sales, even on the 3rd party sites stopped. They used to be a good site but I can't believe that huge list of 3rd party sites all stopped selling. I'm uploading directly to one of those sites and get sales, so something is wrong.

Same. So I decided to just leave them my 2 euros and move on.

My account was closed quite quickly. I left them a few more euros but there was no chance of hitting another payout if they aren't selling anything. Such a shame because they were doing better than some of the other sites I use at one point and paid 50%. Another one bites the dust.

nata_rass · « **Reply #10 on:** January 17, 2020, 15:53 »

They closed my account in november of 2017. Unfortunately, I've seen my yay-port on agefotostock. Search yours by this link:

https://www.agefotostock.com/age/en/Search.aspx?providerfilter=YAY&author=<your name>%20<your surname>
(you may avoid author)

Is there any chance to punish them?

zsooofija · « **Reply #11 on:** December 31, 2020, 15:12 »

Quote from: zsooofija on November 14, 2016, 10:32

My account is closed, my images are not on yayimages anymore, and they promised to remove it from partner sites within a few days.
To be honest, this was one of the fastest response / action I ever got from a website, so I don't know how they don't respond to your request..

4+ years later, my images still on sale on partner sites.

kall3bu · « **Reply #12 on:** January 14, 2021, 14:37 »

13 days ago was the last time from many times I asked yay to remove all my images from there website/my portfolio.
I deleted them already one by one BEFORE that, but until now they are still online.

A little bit surprising was their last email:

# Hi

Yayimages had previous owners (2 years ago) that had sub licensed some content. We have not forged any new sublicensing partnerships because acquiring our own customers is more of a priority.

We can close your account if you like. It’s not a problem.

Can I ask which agency has the best model for you and the best sales volume?

Thanks. #

1. I just uploaded my images a few month ago, so should not have any commection to the old subs he is talking about.
2. Could it really be a good agency, if they ask ME, a newbie in stockphotos with only a round 500 images there, which agency has the best model for you (me) and the best sales volume? That is a beginner question, isn´t it?
If I would have an own agency, I would look around and find out about my competitors BEFORE I open a new agency. Seem like Yay has indeed no strategy at all.

kall3bu · « **Reply #13 on:** January 18, 2021, 04:34 »

I just wrote Yay again and tell them to pressure them by regular report, if they started to remove my photos or not.
So I keep this thread on the top.
I hope, this works and Yay starting to remove my photos.

The other contributors, who have the same problem and even see there photos still online after closing their accounts years ago, keep on update here, too.

If Yay wants to get trust by contributors again, they should react and remove the photos.
It is little bit aggressive, I know, but I am not a shame to do it.

Microstock Posts · « **Reply #14 on:** January 18, 2021, 04:57 »

Quote from: zsooofija on December 31, 2020, 15:12

Quote from: zsooofija on November 14, 2016, 10:32
My account is closed, my images are not on yayimages anymore, and they promised to remove it from partner sites within a few days.
To be honest, this was one of the fastest response / action I ever got from a website, so I don't know how they don't respond to your request..

4+ years later, my images still on sale on partner sites.

4 years!

Now hopefully people will believe that they won't reply to my emails after years and years. And no I never had any argument with them or wrote anything rude etc. They simply just don't reply. In the 14 years I've been in microstock, I've never come across an agency quite this bad.

kall3bu · « **Reply #15 on:** January 18, 2021, 07:15 »

Fast reply from YAY:

# Hi

This should have already been processed, as the index was recently moved to a new server and now has started to update every week. I'll investigate with IT today as to why the photos you deleted had not been removed.

Kind regards #

I keep you update

Uncle Pete · « **Reply #16 on:** January 18, 2021, 11:36 »

Quote from: kall3bu on January 18, 2021, 04:34

If Yay wants to get trust by contributors again, they should react and remove the photos.

Why would anyone want to deal with Yay or trust them again?

kall3bu · « **Reply #17 on:** January 21, 2021, 05:56 »

As promised, here my last update about removing all images from Yay:

I just proved it today and YES, Yay DID remove all my photos as asked for and I can still log in in my account.

So it works at least if we push them many times to do it.

I would suggest other contributors should do the same, if they want Yay to remove their photos.

Maybe I will still use my account on Yay for my worst photos, which surprisingly getting accepted on several agencies. If they did not get a sale after one year - (who will wonder), then I upload them to Yay and Canva, where I do not care if i only get pennies or nearly nothing for it.
Another year later I might upload that bad photos on a free pic site, just to prove if indeed there are buyers out there, using them.
But I will use another profile name, because I do not want people know about my bad photos LOL

zsooofija · « **Reply #18 on:** January 26, 2021, 06:45 »

Hi,

I just wanted to give an update, regarding my images on agefotostock. They finally deleted them (after 4+ years selling my work against my will), and it was one of the most humiliating experiences of my life.

After YayImages just ignored me for weeks, and later misunderstood my request (fx. they wrote "Are you able to login to your dashboard and view sales?" when I clearly started with "I deleted my acccount in 2016..."), I contacted agefotostock directly. They also ignored me for some weeks, but then I was told, they have the right to sell my images, because they have a contract with Yay. They just did not believe me

In the end about a week ago Yay finally contacted agefotostock and they deleted my images, but they also told me, according to Yay, I just contacted them recently about this problem (implying I am a liar) and they knew nothing about my account being deleted in 2016 even though I send them the e-mail confirmation from Yay (from 2016) in which they assured me to delete my images and that they also contacted their partners, agefotostock and alamy to notify them about deletion.

So now my images are not on sale anymore, but Yay ignores me again, regarding my earnings for the last 4 years. Very frustrating.

So my advice for anyone thinking about uploading to this agency: STAY AWAY!

kall3bu · « **Reply #19 on:** January 26, 2021, 07:46 »

Quote from: zsooofija on January 26, 2021, 06:45

Hi,

I just wanted to give an update, regarding my images on agefotostock. They finally deleted them (after 4+ years selling my work against my will), and it was one of the most humiliating experiences of my life.

After YayImages just ignored me for weeks, and later misunderstood my request (fx. they wrote "Are you able to login to your dashboard and view sales?" when I clearly started with "I deleted my acccount in 2016..."), I contacted agefotostock directly. They also ignored me for some weeks, but then I was told, they have the right to sell my images, because they have a contract with Yay. They just did not believe me

In the end about a week ago Yay finally contacted agefotostock and they deleted my images, but they also told me, according to Yay, I just contacted them recently about this problem (implying I am a liar) and they knew nothing about my account being deleted in 2016 even though I send them the e-mail confirmation from Yay (from 2016) in which they assured me to delete my images and that they also contacted their partners, agefotostock and alamy to notify them about deletion.

So now my images are not on sale anymore, but Yay ignores me again, regarding my earnings for the last 4 years. Very frustrating.

So my advice for anyone thinking about uploading to this agency: STAY AWAY!

Indeed bad experience. Nice to hear that finally you solved the problem.

agefotostock and alamy?
How can I find out if my images are online there?
You know, they removed all my images from my portfolio on yay finally, but we never know, if they also did it on their partner sites. So, I want to prove it.

Justanotherphotographer · « **Reply #20 on:** January 26, 2021, 07:49 »

Yup, these people are straight up criminals. Still selling my work on their site and on their partner sites despite their assurances. And zero sales reported from my extensive portfolio despite all the partners etc. STAY AWAY

zsooofija · « **Reply #21 on:** January 26, 2021, 09:06 »

Quote from: kall3bu on January 26, 2021, 07:46

Quote from: zsooofija on January 26, 2021, 06:45
Hi,

I just wanted to give an update, regarding my images on agefotostock. They finally deleted them (after 4+ years selling my work against my will), and it was one of the most humiliating experiences of my life.

After YayImages just ignored me for weeks, and later misunderstood my request (fx. they wrote "Are you able to login to your dashboard and view sales?" when I clearly started with "I deleted my acccount in 2016..."), I contacted agefotostock directly. They also ignored me for some weeks, but then I was told, they have the right to sell my images, because they have a contract with Yay. They just did not believe me

In the end about a week ago Yay finally contacted agefotostock and they deleted my images, but they also told me, according to Yay, I just contacted them recently about this problem (implying I am a liar) and they knew nothing about my account being deleted in 2016 even though I send them the e-mail confirmation from Yay (from 2016) in which they assured me to delete my images and that they also contacted their partners, agefotostock and alamy to notify them about deletion.

So now my images are not on sale anymore, but Yay ignores me again, regarding my earnings for the last 4 years. Very frustrating.

So my advice for anyone thinking about uploading to this agency: STAY AWAY!

Indeed bad experience. Nice to hear that finally you solved the problem.

agefotostock and alamy?
How can I find out if my images are online there?
You know, they removed all my images from my portfolio on yay finally, but we never know, if they also did it on their partner sites. So, I want to prove it.

I accidentally found my images on these 2 sites and back in 2016 when I asked for deletion of my images from Yay, I also asked about partners, and they told me: "Most of our partners are connected via the API, so when we deleted your account they can't download the images anymore. The only exception are Alamy and Agefotostock, of which both have received notification of deletion."

I don't know how you find images on Alamy (maybe try and search for your Yay username on Alamy if possible) and on agefotostock you can try this:
https://www.agefotostock.com/age/en/Search.aspx?author=insert your yay username here

Agefotostock also works with other agencies (fotosearch, that owns canstockphoto fx.) so after you find your portfolio you can hover mouse over the images and it will show you via which agency they sell your images (might be yay, or fotosearch or other).

I hope it helps.

BTW I just partly solved the problem, because my earnings for the last 4 years are lost, Which especially makes me angry, I deleted my portfolio because I did not agree with their conditions anymore, yet they kept selling my images for a very low price, keeping the whole profit for themselves. Like they were one of my really unfair competitions with my own images.

kall3bu · « **Reply #22 on:** January 26, 2021, 10:06 »

Thank you for your more information.

Alamy on agefotostock:
I found my own from Alamy and the ones I upload via Wirestock (smartphone photos) on the Alamy link from agefotostock. But I think, they were not upload from yay to agefotostock, but from Alamy to agefotostock. And that is okay.
Interesting: Little bit different prices, but okay! AND: My model released photos are only for sale in editorial. I checked again on Alamy and wirestock: Still model released = commercial.

My profile name from Yay on agefotostock doesn´t show any photos. So it might worked well and they do not (any longer ) excist there. Could be also that they did not get YET there, because I just upload photos on yay a few month ago. (Background: I wanted to support one more of the smaller agencies, which are fairer with the commissions, but less sales. Well, it is frustrating that even some of these agencies get worse for any contributor.

Justanotherphotographer · « **Reply #23 on:** January 26, 2021, 10:38 »

Also this:

https://depositphotos.com/portfolio-20524830.html

zsooofija · « **Reply #24 on:** January 26, 2021, 13:03 »

Quote from: Justanotherphotographer on January 26, 2021, 10:38

Also this:

https://depositphotos.com/portfolio-20524830.html

This is quite weird. There is no author (only Yay) and whichever image I click on the message is:
"This image cannot be downloaded under this account"
I wonder if it's the same for everyone message for anyone else.

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Author Topic: Yaymicro - Legal solution ideas (Read 59886 times)

pracownik

Microstock Posts

Morphart

Microstock Posts

zsooofija

zsooofija

sharpshot

zsooofija

pracownik

sharpshot

nata_rass

zsooofija

kall3bu

kall3bu

Microstock Posts

kall3bu

Uncle Pete

kall3bu

zsooofija

kall3bu

Justanotherphotographer

zsooofija

kall3bu

Justanotherphotographer

zsooofija

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