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Author Topic: How long does it take for support to respond?  (Read 3292 times)

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KB

« on: October 13, 2011, 13:20 »
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Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!
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GrantP

« Reply #1 on: October 13, 2011, 14:19 »
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Quote from: KB on October 13, 2011, 13:20
Can anyone tell me what is a normal response time to expect from Veer? I wrote support a little over a week ago, and I haven't had a reply yet.

Thanks!

Hi KB-  that is indeed abnormal, we generally responded to emails within 24-48 hours unless there is a more complicated issue requiring further research.  I believe I have responded to your most recent email as of now.
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KB

« Reply #2 on: October 13, 2011, 14:20 »
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Thanks, Ryan, you have indeed.  ;D Nice to know how long it should generally take anyway.
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