Author Topic: Just had a sale, buyer can't download file - help! (Read 10192 times)

EmberMike · « **Reply #25 on:** July 21, 2013, 21:43 »

Thanks for all of the suggestions, guys, but nothing is working. And somehow in all of this my Featured Images on the homepage are now gone.

I installed the Cart Manager plugin, and it's not showing any recent transactions. It shows the very first test transaction I made weeks ago, and that's it. Not the test purchases I made tonight, and not the buyer purchase from this morning.

I'm giving up for tonight, will dig back into it in the morning. I'm open to any other suggestions. Not sure what to do at this point.

Leo Blanchette · « **Reply #26 on:** July 21, 2013, 22:05 »

This is strange. Make me admin account?

EmberMike · « **Reply #27 on:** July 21, 2013, 22:11 »

Quote from: Leo on July 21, 2013, 22:05

This is strange. Make me admin account?

Just sent you the login info.

Thanks for taking a look at this.

Leo Blanchette · « **Reply #28 on:** July 22, 2013, 02:54 »

Thanks for waiting. I checked everything out.

I'd turn off the bad-behavior plugin for now.

These are the settings I have to allow sales (and tests) to go through:

Code: [Select]

[url]https://www.paypal.com/[/url]
ipn.sandbox.paypal.com
notify.paypal.com
66.211.170.66

Bad behavior plugin is needed when your getting hammered with 20k spam attacks an hour, which was where I was when my server melted. In the meantime, you can live without it. It takes some tweaking and you should do some test sales before you leave it.

It does its job well, but sometimes too well!

Here's what I had found initially on the subject: https://totalwebservices.net/cms/bad-behavior-plugin-blocks-paypal-ipn/

Nikd90 · « **Reply #29 on:** July 22, 2013, 05:45 »

Quote from: marthamarks on July 21, 2013, 11:28

Quote from: Nikd90 on July 21, 2013, 10:53
You can install reveal ID pluggin that would be give ID for all the images that you can see under all images. I think this should give correct ID

Quote from: klsbear on July 21, 2013, 11:02
This may work too - go to your Symbiostock management area of the dashboard and select the marketing tab. Down at the bottom is an option to download a CSV file of your images. The first column is the image ID number and the URL is listed too.

Both of those are very helpful tips. We may all be in this situation soon/someday, so thanks in advance for providing a little more savvy.

Nikd90, can you tell us the name of that plugin? Is it simply "Reveal ID" or something else?

Martha, it is "reveal id". Just do a search on install pluggin. You will get it. It gives ID for all your pages, categories etc.

EmberMike · « **Reply #30 on:** July 22, 2013, 06:26 »

Quote from: Leo on July 22, 2013, 02:54

Thanks for waiting. I checked everything out.

I'd turn off the bad-behavior plugin for now...

That did it, Leo. Just ran a test purchase and it went through perfectly.

Thanks for your help!

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Author Topic: Just had a sale, buyer can't download file - help! (Read 10192 times)

EmberMike

Leo Blanchette

EmberMike

Leo Blanchette

Nikd90

EmberMike

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