I think you have to have a minimum of $50 to request payout. There is a contact on the old StockXpert site that goes to Istock and, despite all their bad publicity recently, they were helpful and efficient when I closed my account this week. I was owed over $50, so I requested full payment and closure of the account, and it was dealt with within 24 hours: the money turned up in Paypal after about 5 days. You could email and ask if you will be paid if you close you account?
Like you, I had deactivated all but one image, to give me access to my account details and, if I remember rightly, you don't have an option to reactivate anything once this is done? If that is the case, you will wait a long time to get to the $50 with only one live image
I fear you will have to forgo your $37 and chalk this one up to experience.