Author Topic: Shutterstock down? (Read 5814 times)

ruxpriencdiam · « **Reply #25 on:** January 17, 2013, 15:11 »

Still Broke!!!!!!!!!!!!!!!

rimglow · « **Reply #26 on:** January 17, 2013, 15:32 »

Upload doesn't work.

anthonycorreia · « **Reply #27 on:** January 17, 2013, 15:35 »

Dear Contributors,

Everything is back up and running.

Should you encounter an issue such as an interstitial page notifying you of "maintenance," simply hit refresh and things should revert back to normal.

As always, your patience is appreciated.

Sincerely,
Anthony Correia
Director, Contributor Success
Shutterstock | Bigstock

dbvirago · « **Reply #28 on:** January 17, 2013, 15:42 »

No, it's really not. The panel in upper right where stats are shown is blank. Graphs will overall sales isn't loading. This is in Chrome.

In IE, stats load, but graphs don't.

In Firefox, it loads correctly. All latest versions

edit: another refresh in chrome gave me the Shutterstock will be down for maintenance for about an hour.
It should be back up by midnight Eastern standard time. We apologize for the inconvenience.

dbvirago · « **Reply #29 on:** January 17, 2013, 15:49 »

OK, now we're good in all browsers. Thanks

luissantos84 · « **Reply #30 on:** January 17, 2013, 17:49 »

Quote from: dbvirago on January 17, 2013, 15:49

OK, now we're good in all browsers. Thanks

or not!

rimglow · « **Reply #31 on:** January 17, 2013, 18:16 »

Just joking. I love shutterstock!

Poncke · « **Reply #32 on:** January 17, 2013, 18:22 »

Just went down again. LOL

scottbraut · « **Reply #33 on:** January 17, 2013, 21:03 »

Hello All,

Thanks.

We're aware there's an issue and we're working on it. We'll update as we know more and a solution is put into place.

Thanks,

Scott
VP Content

luissantos84 · « **Reply #34 on:** January 17, 2013, 21:10 »

Quote from: scottbraut on January 17, 2013, 21:03

Hello All,

Thanks.

We're aware there's an issue and we're working on it. We'll update as we know more and a solution is put into place.

Thanks,

Scott
VP Content

can we know what are you guys working on? changes on the contributor side?

dbvirago · « **Reply #35 on:** January 17, 2013, 21:29 »

Site is up, but can't look at or modify sets.

dbvirago · « **Reply #36 on:** January 17, 2013, 21:32 »

Nope. down again. Back up in an hour or midnight, whichever comes first. or last. Why can't the developers screw around on the weekends? When they say, this change won't affect anything, they are lying to you.

luissantos84 · « **Reply #37 on:** January 17, 2013, 21:40 »

Quote from: dbvirago on January 17, 2013, 21:32

Nope. down again. Back up in an hour or midnight, whichever comes first. or last. Why can't the developers screw around on the weekends? When they say, this change won't affect anything, they are lying to you.

the buyer side looks fine

noodle · « **Reply #38 on:** January 17, 2013, 21:53 »

no uploading as of 9:50PM EST
page shows up but button for select images not coming up...

scottbraut · « **Reply #39 on:** January 17, 2013, 21:54 »

Hello everyone,

The nature of the bug / issue is that it's not something that affects everyone at all times, which is why one user might report the submission process as fine and another will report seeing problems. The team is actively working on a fix right now; we'll update when that's in place.

Best,

Scott

noodle · « **Reply #40 on:** January 17, 2013, 22:03 »

Quote from: scottbraut on January 17, 2013, 21:54

Hello everyone,

The nature of the bug / issue is that it's not something that affects everyone at all times, which is why one user might report the submission process as fine and another will report seeing problems. The team is actively working on a fix right now; we'll update when that's in place.

Best,

Scott

Thanks Scott for keeping us updated. I think most of us here love SS
Oh, one more thing while your fixing that bug - can you get rid of Attila while your cleaning house?

modviz · « **Reply #41 on:** January 17, 2013, 22:35 »

Currently unable to play/preview video clips.

scottbraut · « **Reply #42 on:** January 17, 2013, 22:57 »

Hello,

OK, we believe the issue should be fixed. Please report any additional issues to support.

Modviz - I can't replicate any issue with videos. Have you tried different browsers, or emptying your cache, checking your connection, etc...?

In general, if you've experienced issues and you're still seeing them, it's best to close your browser windows and start a new session, clear your browser cache, etc..., to see if the problem persists.

Best,

Scott
VP Content

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Author Topic: Shutterstock down? (Read 5814 times)

ruxpriencdiam

rimglow

anthonycorreia

dbvirago

dbvirago

luissantos84

rimglow

Poncke

scottbraut

luissantos84

dbvirago

dbvirago

luissantos84

noodle

scottbraut

noodle

modviz

scottbraut

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