Author Topic: Lesson to unknown Shutterstock reviewer (Read 27775 times)

cobalt · « **Reply #25 on:** July 21, 2015, 14:10 »

I admire the amount of time and energy you put into this. I have stopped resubmitting to SS, either they take it or some other agency will sell it...

Good to hear they finally resolved the situation, but it again shows how important it is to add a small note field somewhere.

panicAttack · « **Reply #26 on:** July 21, 2015, 14:14 »

Quote from: cobalt on July 21, 2015, 14:10

I admire the amount of time and energy you put into this. I have stopped resubmitting to SS, either they take it or some other agency will sell it...

Good to hear they finally resolved the situation, but it again shows how important it is to add a small note field somewhere.

If this was one image or if those images were rejected for the same reason anywhere else I would not do anything about it.

And probably if this was on some other agency I would't do it, but SS is my best earning site so... I hope it will pay of someday

ArenaCreative · « **Reply #27 on:** July 21, 2015, 16:24 »

I've personally found that all the energy spent on correcting a bad rejection, for the principle, sometimes isn't worth it. I hope for your sake, that this image (once finally approved) goes on to earn you enough income to justify the extra time spend contesting it. If it goes on to earn a whopping couple of dollars after a year or two, then lesson learned. I hope for your sake that you get what you are looking for, out of it.

Best wishes!!

etudiante_rapide · « **Reply #28 on:** July 21, 2015, 16:35 »

Quote from: PixelBytes on July 21, 2015, 13:11

Congratulations! Glad your images were finally accepted. I think this thread maybe had something to do with it.

i highly doubt that. they didn't do anything with all those pages of complaints about atilla on their own web forum in spite of many old contributors like Laurent,etc.
they did nothing about the other thread(s) regarding drop of earnings for 38 centers.
they did nothing about many more important PR issues.

this is more like the girl you keep asking out giving you her email address, just to shut you up from bothering her.
except ss is an old witch , shrew to be exact. and shrews don't give you an inch without giving you back a rake in their rear.

Rinderart · « **Reply #29 on:** July 21, 2015, 23:32 »

Really, after a fight and a lot of of work it was accepted. Sorry Thats embarrassing and you should not have to do this!!!!. You give in or give up and go whoHoo. you help no One.I don't get many rejections But I totally support those who do that deserve better along with quality critiques and reviews. And, I will go the other way also to support SS when necessary when rejections are warranted. But, it seems plain and simple after looking at hundreds of Images people send me and Posts that there is an Issue they are simply Ignoring and......IT WILL come back and bite them if it hasen't already.

panicAttack · « **Reply #30 on:** July 22, 2015, 06:04 »

Quote from: Rinderart on July 21, 2015, 23:32

Really, after a fight and a lot of of work it was accepted. Sorry Thats embarrassing and you should not have to do this!!!!. You give in or give up and go whoHoo. you help no One.I don't get many rejections But I totally support those who do that deserve better along with quality critiques and reviews. And, I will go the other way also to support SS when necessary when rejections are warranted. But, it seems plain and simple after looking at hundreds of Images people send me and Posts that there is an Issue they are simply Ignoring and......IT WILL come back and bite them if it hasen't already.

What is embarrassing? I dont understand you.

There was 2 email and 2 support contact forms filled and it took about half and hour or maybe an hour plus 15 minutes to resubmit (copy/paste old description and keywords), I see you all talking like I was going on a plane from europe to NY headquarters to sort this out or something like that.

I do agree with you that it's unnecessary but it happens.

I DO AGREE that if agency what to be(or at least look like) professional reviewers MUST know what is trademarked and what is not. It's their business to teach them, not ours, but after I contacted support (second time) they apologies and said what they said (I'm not going to paste everything here and I believe it is forbidden anyway so...)

What is good thing here and you don't see it, if we think that something is wrongly rejected (I am only talking about trademark rejection, other are too subjective) we should contact support and tell them that. We could still get note for reviewer field, that's big plus to me, without that, it could be big mess.

If I helped that reviewer to check more carefully trademark before rejection I done great job. Not just sitting here and talking about how everything is bad, sad and wrong everywhere.

Rinderart · « **Reply #31 on:** July 22, 2015, 15:24 »

Quote from: panicAttack on July 22, 2015, 06:04

Quote from: Rinderart on July 21, 2015, 23:32
Really, after a fight and a lot of of work it was accepted. Sorry Thats embarrassing and you should not have to do this!!!!. You give in or give up and go whoHoo. you help no One.I don't get many rejections But I totally support those who do that deserve better along with quality critiques and reviews. And, I will go the other way also to support SS when necessary when rejections are warranted. But, it seems plain and simple after looking at hundreds of Images people send me and Posts that there is an Issue they are simply Ignoring and......IT WILL come back and bite them if it hasen't already.

What is embarrassing? I dont understand you.

There was 2 email and 2 support contact forms filled and it took about half and hour or maybe an hour plus 15 minutes to resubmit (copy/paste old description and keywords), I see you all talking like I was going on a plane from europe to NY headquarters to sort this out or something like that.

I do agree with you that it's unnecessary but it happens.

I DO AGREE that if agency what to be(or at least look like) professional reviewers MUST know what is trademarked and what is not. It's their business to teach them, not ours, but after I contacted support (second time) they apologies and said what they said (I'm not going to paste everything here and I believe it is forbidden anyway so...)

What is good thing here and you don't see it, if we think that something is wrongly rejected (I am only talking about trademark rejection, other are too subjective) we should contact support and tell them that. We could still get note for reviewer field, that's big plus to me, without that, it could be big mess.

If I helped that reviewer to check more carefully trademark before rejection I done great job. Not just sitting here and talking about how everything is bad, sad and wrong everywhere.

Good post and agree, embarrassing was meant "They should be embarrassed." not you. Im getting emails from friends that have 30+ years experience, with never a rejection in 11 years get batches rejected. Thats just wrong.

PZF · « **Reply #32 on:** July 23, 2015, 01:33 »

Quote from: panicAttack on July 21, 2015, 12:54

I got new reply from Shutterstock that gives me hope!

I knew they can be professional as they were before, they apologies for double incorrect rejection and gave me case number for those images to resubmit.

So Case numbers DO still exist? I understood here and from SS that tickets etc were a thing of the past, and that there was no place to communicate them on re-review anyway.

panicAttack · « **Reply #33 on:** July 23, 2015, 04:46 »

Quote from: PZF on July 23, 2015, 01:33

Quote from: panicAttack on July 21, 2015, 12:54
I got new reply from Shutterstock that gives me hope!

I knew they can be professional as they were before, they apologies for double incorrect rejection and gave me case number for those images to resubmit.

So Case numbers DO still exist? I understood here and from SS that tickets etc were a thing of the past, and that there was no place to communicate them on re-review anyway.

Yes, that is positive thing in this case. It looks like they do exist if you have admin ref number.

Mantis · « **Reply #34 on:** July 23, 2015, 08:31 »

Quote from: panicAttack on July 23, 2015, 04:46

Quote from: PZF on July 23, 2015, 01:33
Quote from: panicAttack on July 21, 2015, 12:54
I got new reply from Shutterstock that gives me hope!

I knew they can be professional as they were before, they apologies for double incorrect rejection and gave me case number for those images to resubmit.

So Case numbers DO still exist? I understood here and from SS that tickets etc were a thing of the past, and that there was no place to communicate them on re-review anyway.

Yes, that is positive thing in this case. It looks like they do exist if you have admin ref number.

It could also be that they are eyeballing this forum and your post got them to look. An easy fix for them to get a little good PR here.