Author Topic: How do I delete images on Shutterstock? (Read 6664 times)

cathyslife · « **on:** September 18, 2019, 10:40 »

I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.

EDIT: never mind, found that too. In the catalog manager, left column.

Uncle Pete · « **Reply #1 on:** September 18, 2019, 16:33 »

Quote from: cathyslife on September 18, 2019, 10:40

I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

cathyslife · « **Reply #2 on:** September 18, 2019, 17:16 »

Quote from: Uncle Pete on September 18, 2019, 16:33

Quote from: cathyslife on September 18, 2019, 10:40
I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

Thanks for confirming I am not crazy. 😄 Yes, they have a message that says they might not disappear immediately. I figured it would depend on server refresh. I just got a payout, but I already have some sales. Guess I will be leaving a little money on the table for them,

Uncle Pete · « **Reply #3 on:** September 18, 2019, 22:11 »

Quote from: cathyslife on September 18, 2019, 17:16

Quote from: Uncle Pete on September 18, 2019, 16:33
Quote from: cathyslife on September 18, 2019, 10:40
I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

Thanks for confirming I am not crazy. 😄 Yes, they have a message that says they might not disappear immediately. I figured it would depend on server refresh. I just got a payout, but I already have some sales. Guess I will be leaving a little money on the table for them,

I didn't read that as leaving, just deleting files. If you wanted to close your account and get all the money, you have to ask them to close the account, after which you would get all the money. Then they would delete all the files for you, along with your account.

Or maybe I didn't understand? By going that way, all you would have to do is ask them to close your account and then at the end of that month they would pay you anything left. Maybe you can still get the last bits.

cathyslife · « **Reply #4 on:** September 18, 2019, 22:20 »

Quote from: Uncle Pete on September 18, 2019, 22:11

Quote from: cathyslife on September 18, 2019, 17:16
Quote from: Uncle Pete on September 18, 2019, 16:33
Quote from: cathyslife on September 18, 2019, 10:40
I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

Thanks for confirming I am not crazy. 😄 Yes, they have a message that says they might not disappear immediately. I figured it would depend on server refresh. I just got a payout, but I already have some sales. Guess I will be leaving a little money on the table for them,

I didn't read that as leaving, just deleting files. If you wanted to close your account and get all the money, you have to ask them to close the account, after which you would get all the money. Then they would delete all the files for you, along with your account.

Or maybe I didn't understand? By going that way, all you would have to do is ask them to close your account and then at the end of that month they would pay you anything left. Maybe you can still get the last bits.

Yes, I am leaving them. I know I could close my account that way, but I feel better deleting the images myself, then I will ask them to close my account. I know it’s stupid, because they are so unscrupulous, with the way they have allowed pirates to steal images, and all the other stuff. The horse is already out of the barn. I will just pretend I am in control of my own images. 🤬

Pauws99 · « **Reply #5 on:** September 19, 2019, 09:42 »

Quote from: cathyslife on September 18, 2019, 22:20

Quote from: Uncle Pete on September 18, 2019, 22:11
Quote from: cathyslife on September 18, 2019, 17:16
Quote from: Uncle Pete on September 18, 2019, 16:33
Quote from: cathyslife on September 18, 2019, 10:40
I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

Thanks for confirming I am not crazy. 😄 Yes, they have a message that says they might not disappear immediately. I figured it would depend on server refresh. I just got a payout, but I already have some sales. Guess I will be leaving a little money on the table for them,

I didn't read that as leaving, just deleting files. If you wanted to close your account and get all the money, you have to ask them to close the account, after which you would get all the money. Then they would delete all the files for you, along with your account.

Or maybe I didn't understand? By going that way, all you would have to do is ask them to close your account and then at the end of that month they would pay you anything left. Maybe you can still get the last bits.

Yes, I am leaving them. I know I could close my account that way, but I feel better deleting the images myself, then I will ask them to close my account. I know it’s stupid, because they are so unscrupulous, with the way they have allowed pirates to steal images, and all the other stuff. The horse is already out of the barn. I will just pretend I am in control of my own images. 🤬

You can opt out of sales while you are doing it. Theres also this "You may remove Content from your account at any time, provided that in any ninety (90) day period, you remove no more than (i) 100 items of Content; and (ii) 10% of your Content, whichever is greater. So you may want to make sure you have received your final payment before deleting the lot ;-).

cathyslife · « **Reply #6 on:** September 19, 2019, 10:15 »

Quote from: Pauws99 on September 19, 2019, 09:42

Quote from: cathyslife on September 18, 2019, 22:20
Quote from: Uncle Pete on September 18, 2019, 22:11
Quote from: cathyslife on September 18, 2019, 17:16
Quote from: Uncle Pete on September 18, 2019, 16:33
Quote from: cathyslife on September 18, 2019, 10:40
I have gone to my portfolio, I hover over the image to delete, select the pencil (edit), then click the trash can. The box where the image is goes white. But there is no other feedback as to if that image has been deleted.

Also, where can I see how many total images I have in my portfolio? Yeah, they have really effed their site up.
Thanks in advance.
EDIT: never mind figured out the deleting part. Had to log in under username instead of email. still don't know total in my port, will keep looking.
EDIT: never mind, found that too. In the catalog manager, left column.

And just so you don't think you are crazy, I did some in the past, and they would be gone and if I refreshed the page, come back. Go away and login a minute later, they were all gone. It's a matter of what server of many and where, that you are accessing. The site is not instant, everywhere, all at once. Can take 15 minutes to an hour, for everywhere in the world to be in sync.

I was deleting images that had the wrong keywords so I could upload them again, properly.

Thanks for confirming I am not crazy. 😄 Yes, they have a message that says they might not disappear immediately. I figured it would depend on server refresh. I just got a payout, but I already have some sales. Guess I will be leaving a little money on the table for them,

I didn't read that as leaving, just deleting files. If you wanted to close your account and get all the money, you have to ask them to close the account, after which you would get all the money. Then they would delete all the files for you, along with your account.

Or maybe I didn't understand? By going that way, all you would have to do is ask them to close your account and then at the end of that month they would pay you anything left. Maybe you can still get the last bits.

Yes, I am leaving them. I know I could close my account that way, but I feel better deleting the images myself, then I will ask them to close my account. I know it’s stupid, because they are so unscrupulous, with the way they have allowed pirates to steal images, and all the other stuff. The horse is already out of the barn. I will just pretend I am in control of my own images. 🤬
You can opt out of sales while you are doing it. Theres also this "You may remove Content from your account at any time, provided that in any ninety (90) day period, you remove no more than (i) 100 items of Content; and (ii) 10% of your Content, whichever is greater. So you may want to make sure you have received your final payment before deleting the lot ;-).

Shutterstock now has that rule, too? I know Dreamstime has something like that, didn’t know SS did. But then I haven’t been keeping up. In any case, it won’t be an issue. Not many sales there now anyway.

Uncle Pete · « **Reply #7 on:** September 24, 2019, 11:29 »

Quote from: cathyslife on September 19, 2019, 10:15

Shutterstock now has that rule, too? I know Dreamstime has something like that, didn’t know SS did. But then I haven’t been keeping up. In any case, it won’t be an issue. Not many sales there now anyway.

Not that I know of? But here's the insider scoop.

https://www.shutterstock.com/contributorsupport/articles/kbat02/000006645?l=en_US

If you are enjoying doing it yourself, I think there shouldn't be a problem, until the final "please close my account" part, which they need to do.

cathyslife · « **Reply #8 on:** September 24, 2019, 11:46 »

Quote from: Uncle Pete on September 24, 2019, 11:29

Quote from: cathyslife on September 19, 2019, 10:15
Shutterstock now has that rule, too? I know Dreamstime has something like that, didn’t know SS did. But then I haven’t been keeping up. In any case, it won’t be an issue. Not many sales there now anyway.

Not that I know of? But here's the insider scoop.

https://www.shutterstock.com/contributorsupport/articles/kbat02/000006645?l=en_US

If you are enjoying doing it yourself, I think there shouldn't be a problem, until the final "please close my account" part, which they need to do.

So far, I haven’t run into any issues deleting. I keep track of how many I delete, and the next morning, the proper number shows. I have turned off sales. I had just gotten a payout, then got sales of around $6.00, which I will leave to them. But no more. And yes, I am enjoying deleting. Let’s just hope they are actually being deleted. 😡

Uncle Pete · « **Reply #9 on:** September 24, 2019, 22:33 »

Quote from: cathyslife on September 24, 2019, 11:46

Quote from: Uncle Pete on September 24, 2019, 11:29
Quote from: cathyslife on September 19, 2019, 10:15
Shutterstock now has that rule, too? I know Dreamstime has something like that, didn’t know SS did. But then I haven’t been keeping up. In any case, it won’t be an issue. Not many sales there now anyway.

Not that I know of? But here's the insider scoop.

https://www.shutterstock.com/contributorsupport/articles/kbat02/000006645?l=en_US

If you are enjoying doing it yourself, I think there shouldn't be a problem, until the final "please close my account" part, which they need to do.

So far, I haven’t run into any issues deleting. I keep track of how many I delete, and the next morning, the proper number shows. I have turned off sales. I had just gotten a payout, then got sales of around $6.00, which I will leave to them. But no more. And yes, I am enjoying deleting. Let’s just hope they are actually being deleted. 😡

They should still pay you the balance after all files are deactivated, the account is closed and it has been long enough for all sub contracts to stop producing returns. All about accounting and contracts with buyers. As I've tried to point out before, money owed is a liability to the income reports for stock holders, not a useful asset.