Author Topic: MostPhotos Binned my portfolio and instance closed account. (Read 8003 times)

BigLeague · « **on:** June 25, 2023, 10:20 »

Well that was a bit rude. email saying sorry we dont want you anymore, fair enough, then closed my account instantly, so no idea how much they owned me, IF they are planning on paying out (email them to ask), or even if they have really removed all my images instantly from sale.

Anyone else?

KimC · « **Reply #1 on:** June 25, 2023, 10:50 »

My account on Mostphotos still work even if I had not logged in for 3 years.

cobalt · « **Reply #2 on:** June 25, 2023, 11:30 »

Mine still works but had a disclaimer that they don't want ai images. So I removed all of mine.

Just_to_inform_people2 · « **Reply #3 on:** June 25, 2023, 16:50 »

Sensible people that work at MostPhotos. No idea who they are but I like them already.

kuriouskat · « **Reply #4 on:** June 27, 2023, 02:18 »

Quote from: BigLeague on June 25, 2023, 10:20

Well that was a bit rude. email saying sorry we dont want you anymore, fair enough, then closed my account instantly, so no idea how much they owned me, IF they are planning on paying out (email them to ask), or even if they have really removed all my images instantly from sale.

Anyone else?

Same here.

I wasn't bothered, as it was underperforming there, but the email didn't cover what would happen to the money following their decision, which I thought was pretty poor under the circumstances. Fortunately, I took a screenshot before everything disappeared and i couldn't access the earnings page, but they confirmed by email that they would be paying me my balance shortly.

cobalt · « **Reply #5 on:** June 27, 2023, 06:11 »

Did they give any explanation why?

Does it affect everyone who hasn‘t uploaded in a while?

They could have just sent a warning, so that people become active again.

Roscoe · « **Reply #6 on:** June 27, 2023, 07:35 »

I have a rather small and dormant portfolio there. Sales are dramatically slow, don't think I've had any sale this year.
But I might have uploaded something earlier this year, as my portfolio is still active (if that's their trigger to remove portfolio's)

Anyhow, nothing of value is lost there.
But to be fair, they should pay you your remaining balance when they decide to close your portfolio.

kuriouskat · « **Reply #7 on:** June 27, 2023, 09:13 »

Quote from: cobalt on June 27, 2023, 06:11

Did they give any explanation why?

Does it affect everyone who hasn‘t uploaded in a while?

They could have just sent a warning, so that people become active again.

I don't think it has anything to do with being active, as I've been active all year, but my portfolio was still removed.

About 6 months ago they changed the acceptance criteria, and removed about 1% of my images. I think it was to do with image size, but I can't find the original email.

The recent email says that they are planning to 'use different parameters to scale down the image bank and make room for images that fulfill both technical and visible criteria we've set up'

I take it mine didn't meet what they were looking for.

I did wonder if it was because I uploaded a selection of AI images recently, but I didn't get the disclaimer that @Cobalt mentioned earlier, otherwise I would have simply removed the AI submissions.

f9photos · « **Reply #8 on:** June 27, 2023, 14:22 »

Quote from: cobalt on June 27, 2023, 06:11

Did they give any explanation why?

Does it affect everyone who hasn‘t uploaded in a while?

They could have just sent a warning, so that people become active again.

their answer was

Quote

Unfortunately the portfolio has been deleted because we are now focusing on more Nordic images

cobalt · « **Reply #9 on:** June 27, 2023, 14:45 »

Hm, maybe it was the caucasian models and daily life food and German stuff that saved mine. Perhaps close enough to what they want although not exactly Scandinavia.

Or perhaps they haven't come round to mine yet.

But thank you, I will keep that in mind with uploads.

kuriouskat · « **Reply #10 on:** June 27, 2023, 14:59 »

Quote from: f9photos on June 27, 2023, 14:22

Quote from: cobalt on June 27, 2023, 06:11
Did they give any explanation why?

Does it affect everyone who hasn‘t uploaded in a while?

They could have just sent a warning, so that people become active again.
their answer was
Quote
Unfortunately the portfolio has been deleted because we are now focusing on more Nordic images

Ah, you got an explanation - thanks for posting that. When I started there my images did fit that brief but, over time, I just added my all the rest of my portfolio, so I guess that's why it fell outside of current requirements.

To be honest, I wish some of the other sites would be a bit more discerning.

cobalt · « **Reply #11 on:** June 27, 2023, 15:53 »

They could have just sent an email explaining that.

kuriouskat · « **Reply #12 on:** June 28, 2023, 01:57 »

Quote from: cobalt on June 27, 2023, 15:53

They could have just sent an email explaining that.

I agree, and they should have given contributors at least a day or two to collate any financial information they needed before closing the account. I managed to get screenshots of my earnings page before the account disappeared, but only because I was quick.

They should also have made in clear in the email what they intended to do regarding unpaid earnings.

To be fair, they've been quick to respond to my emails and have been polite and friendly, but their original email could've been worded to avoid any concern and speculation.

f9photos · « **Reply #13 on:** June 28, 2023, 14:31 »

At least they paid the remaining earnings. But certainly they could have included the amount owed to an author in that email.

Communication with contributors is definitely not their strong point.

kuriouskat · « **Reply #14 on:** June 28, 2023, 16:14 »

Quote from: f9photos on June 28, 2023, 14:31

At least they paid the remaining earnings. But certainly they could have included the amount owed to an author in that email.

Communication with contributors is definitely not their strong point.

Not paid yet, but they have promised it with be forthcoming shortly.

Songbird · « **Reply #15 on:** June 28, 2023, 23:39 »

Me too! I'm pissed. Sure they under performed but to instantly ax the account with no time to even react after being with them for over 10 years is rude as rude can be. No consideration. no hint as to whether they are going to pay out what was honestly earned or if they are going to just rob us of that. That would be a really greedy move!

DiscreetDuck · « **Reply #16 on:** June 30, 2023, 11:02 »

Mantis · « **Reply #17 on:** June 30, 2023, 17:03 »

MP has always been a junk organization. I got out years ago because of no sales. When I reached out to them to give me feedback how to optimize sales on their platform, they said, "nothing wrong just keep uploading". So I did the opposite and closed my account.

roede-orm · « **Reply #18 on:** July 04, 2023, 04:39 »

I don't get it. Have constant sales at MP, even with my small portfolio. However, I have many Scandinavian motifs there. Would be happy if other European agencies could achieve such a good performance!

sharpshot · « **Reply #19 on:** July 17, 2023, 07:34 »

Mine gone too, at least I know why now, wasn't at all clear from the email. Was getting a few sales there, but it wont make much difference. Pleased I didn't upload for years, would've been a waste of time.

DiscreetDuck · « **Reply #20 on:** September 08, 2023, 13:06 »

Quote from: f9photos on June 27, 2023, 14:22

their answer was
Quote
Unfortunately the portfolio has been deleted because we are now focusing on more Nordic images

And they also probably get rid of customers who are outside Nordic countries, whose money they no longer want...

They acted immature and disrespectful

https://www.mostphotos.com/en-us/login
Here is the contributor page, that has been there for ages.
Hmmm... Nordic?

unnonimus · « **Reply #21 on:** October 03, 2023, 07:25 »

i got the notice today as well.

Fairplay · « **Reply #22 on:** October 03, 2023, 12:05 »

Me too. A lot of sales in September, but I guess it's not enough for such a "high end" top agency.

Justanotherphotographer · « **Reply #23 on:** October 03, 2023, 14:37 »

What the heck? You people were getting sales there? I'm lucky if I get one every month or two, and weirdly I haven't been booted. Yet.

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Author Topic: MostPhotos Binned my portfolio and instance closed account. (Read 8003 times)

BigLeague

KimC

cobalt

Just_to_inform_people2

kuriouskat

cobalt

Roscoe

kuriouskat

f9photos

cobalt

kuriouskat

cobalt

kuriouskat

f9photos

kuriouskat

Songbird

DiscreetDuck

Mantis

roede-orm

sharpshot

DiscreetDuck

unnonimus

Fairplay

Justanotherphotographer

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