Author Topic: Shutterstock sign in issues (Read 5331 times)

dragonblade · « **on:** February 09, 2020, 09:31 »

Tonight, I was having a problem with the pop up Shutterstock sign in page that appears when I'm using Stocksubmitter. Specifically, it's to do with the 'I am not a robot' option. When I click that option, no tick appears. Instead, the photo test appears where I have to select which images feature cars, motorbikes or traffic lights etc. And no matter how many times I click on the 'I am not a robot' option, it always remains blank. I cannot get the tick to appear.

Ive closed this pop up screen a few times and each time it reappears, I have the same problem.

Niakris · « **Reply #1 on:** February 09, 2020, 09:36 »

Quote from: dragonblade on February 09, 2020, 09:31

Tonight, I was having a problem with the pop up Shutterstock sign in page that appears when I'm using Stocksubmitter. Specifically, it's to do with the 'I am not a robot' option. When I click that option, no tick appears. Instead, the photo test appears where I have to select which images feature cars, motorbikes or traffic lights etc. And no matter how many times I click on the 'I am not a robot' option, it always remains blank. I cannot get the tick to appear.

Ive closed this pop up screen a few times and each time it reappears, I have the same problem.

You need to pass that test, click the images that contain what they say.
And then click the Verify button. If they ask to - do it again.
Until the popup closes and the tick appears.

dragonblade · « **Reply #2 on:** February 09, 2020, 09:52 »

I have passed the photo test multiple times and verified it each time. Though I still can't place a tick on the 'I am not a robot' option.

Anyka · « **Reply #3 on:** February 10, 2020, 01:52 »

Quote from: dragonblade on February 09, 2020, 09:52

I have passed the photo test multiple times and verified it each time. Though I still can't place a tick on the 'I am not a robot' option.

Have you tried another browser ?

dragonblade · « **Reply #4 on:** February 10, 2020, 02:47 »

Quote from: Anyka on February 10, 2020, 01:52

Have you tried another browser ?

I'm assuming the SS pop up is connected to the Stocksubmitter program rather than any browser I'm using. Though I guess it wouldn't hurt to change the browser to see if that makes a difference. It used to wok fine when I was using Google Chrome at the same time as Stocksubmitter.