Author Topic: I can't upload to Pond5 (file name is too long) (Read 4485 times)

alijaber · « **on:** July 16, 2016, 02:23 »

I'm new to stocksubmitter, most of my files show that error (the file name is too long).. file names are not long and I can upload those files using normal ftp

Niakris · « **Reply #1 on:** July 16, 2016, 02:29 »

File name length limit is 50 characters.
The reason for the limit is that Pond5 cuts displayed filename on their website so if you will upload a file with a longer name the program won't be able to identify it

alijaber · « **Reply #2 on:** July 16, 2016, 02:45 »

hmmm.. are you sure about that?
looking at my uploaded files there I never saw a reduced filename there

alijaber · « **Reply #3 on:** July 16, 2016, 02:58 »

Also stocksubmitter doesn't read my metadata (IPTC) that I made in Bridge, is this normal?
Video only here (mp4, mov)
Thanks for help Niakris

Niakris · « **Reply #4 on:** July 16, 2016, 03:05 »

I'll recheck in case they changed the limit but it was a 50 characters limit on their website.

Regarding metadata: if you write metadata directly to the video files then the program won't be able to read it (it's not supported yet but it's planned).
The program reads only the metadata stored in JPEG previews.

alijaber · « **Reply #5 on:** July 16, 2016, 03:41 »

Quote from: Niakris on July 16, 2016, 03:05

I'll recheck in case they changed the limit but it was a 50 characters limit on their website.

Regarding metadata: if you write metadata directly to the video files then the program won't be able to read it (it's not supported yet but it's planned).
The program reads only the metadata stored in JPEG previews.

Aha, thanks. Stock video is growing fast and it's nice to see more support for video.
By the way, your software is superb!!