Author Topic: Uploading issue???? (Read 4690 times)

stokfoto · « **on:** August 14, 2009, 20:31 »

Lately I am experiencing a strange problem while uploading to IS. I was wondering if it was just me?
Some files take ages to upload and sometime they don't even seem to be uploaded at all. And then they suddenly appear among my unfinished files in edit page of IS? it drives me mad as it make the slow uploading process even slower

ETA: it's nothing to do with file size or my internet connection speed.But it might be because IS's servers might be busy don't know!

NancyCWalker · « **Reply #1 on:** August 15, 2009, 09:54 »

I'm not having any issues but I'm using the DeepMeta program. I find it's the only practical way to upload to IS. Now if I could just get past the "Too feathered or too rough" issue.

bestshotz · « **Reply #2 on:** August 15, 2009, 16:26 »

I'm having problems uploading to Istock as well ...

Video / Footage uploads there is a nightmare ... Exclusives only use the FTP method ... Non Exclusives the Nightmare Webpage method

I just painfully watched it upload a shot .. with this method for hours .. got bored went out .. came back .. tried to move to the next step to put in the details and it asked me to log in again as I have been away and it lost the upload ... Start again ... then to jump through the hoops regarding a jpg picture as well showing you did the work .. that nobody else asks for .. its like they are making uploading as difficult as possible so people give up and go elsewhere ...

I tried yesterday to upload the same stuff and kept getting an error ... something about header error .. so uploaded elsewhere instead

They must be losing loads of potential footage sales because of the problems they are causing people

Nightmare .. I hope they get it together for footage

KB · « **Reply #3 on:** August 15, 2009, 19:14 »

Quote from: bestshotz on August 15, 2009, 16:26

Video / Footage uploads there is a nightmare ... Exclusives only use the FTP method ... Non Exclusives the Nightmare Webpage method

Only those non-exclusives who don't apply for an FTP account.

Yes, it's true, as a non-exclusive you can apply for a video FTP account. Look on the right-hand side of the Upload page, and you'll see a heading labeled "Video FTP account".

Just what I need, more competition ....

bestshotz · « **Reply #4 on:** August 15, 2009, 22:09 »

Thanks KB for your Advice .. Ive tried .. and just get
Resolving address of ftp.istockphoto.com
Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
Error: Could not connect to server

Ive checked the details and Username is also correct in the

Video FTP account
Manage your FTP Account

thanks .. think I will email them again and ask why it never works

thanks for your help though ..

KB · « **Reply #5 on:** August 15, 2009, 22:54 »

Quote from: bestshotz on August 15, 2009, 22:09

Ive tried .. and just get
Resolving address of ftp.istockphoto.com

The address you need to use is: video-ftp.istockphoto.com

Hopefully that will "resolve" (ouch) your problem.

bestshotz · « **Reply #6 on:** August 16, 2009, 07:10 »

Thanks KB .. if Karma is related to sales ... Hopefully you will clean up this weekend

thank you that worked just great ... your a star ... thank you KB