Author Topic: Problems installing new DeepMeta 13Sep version (Read 3271 times)

Anja02 · « **on:** September 23, 2014, 17:48 »

Hi Guys, can anyone help?

I am trying to install the new DeepMeta software and having all sorts of problems. After installing all I have is a blank page where the normal DeepMeta shortcut icon should be on my desktop and when trying to open it, the message says, THE PARAMETER IS INCORRECT.

I have gone back into the download site page again, and re-installed it - first, by Modify, then again by Repair, and lastly by removing and then installing it again. I still get the same white blank page icon that doesn't allow me to double click to open the software, with the same incorrect parameters message.

I have Windows 8 OS.

Can anyone help?

KB · « **Reply #1 on:** September 23, 2014, 18:15 »

Unfortunately I can't help. But I can tell you that I installed that version without problems and I'm running Win 8.

If you don't get any help here, you might try posting on the IS forum. It seems like Franky's pretty good with helping people solve all sorts of DM problems, though sometimes it takes a few days for him to reply the first time.

Anja02 · « **Reply #2 on:** September 23, 2014, 18:47 »

Quote from: KB on September 23, 2014, 18:15

Unfortunately I can't help. But I can tell you that I installed that version without problems and I'm running Win 8.

If you don't get any help here, you might try posting on the IS forum. It seems like Franky's pretty good with helping people solve all sorts of DM problems, though sometimes it takes a few days for him to reply the first time.

All OK now

Anja02 · « **Reply #3 on:** September 23, 2014, 19:47 »

Its OK now. I thought the problem was probably the shortcut icon, so I deleted it, and started all over again - re-installed DM and its perfect now!!

KB · « **Reply #4 on:** September 23, 2014, 22:32 »

Happy to hear it.

Uncle Pete · « **Reply #5 on:** September 24, 2014, 11:06 »

Yes, although I can't see your screen from here

What you described is the old icon linking to the old software and the association for the new name or location, hasn't been made by the OS. Good to hear it's working.

I'd hate to lose DM, I like it so much for keywords. Especially when I same groups and paste them already Disambiguated, into images, then make a couple changes to those.

Easy to associate releases with files, already on the system. Click and go.

Time Saver! Fun to download stats, but hardly important.

Quote from: Anja02 on September 23, 2014, 19:47