Author Topic: November download stats missing (Read 5407 times)

rene · « **on:** January 03, 2019, 11:04 »

November 2018 royalty numbers are there but I still cannot see downloads stats for this period. Last stats avialable are for october 2018.
Can you see yours?
Thanks.

davidbautista · « **Reply #1 on:** January 03, 2019, 11:08 »

Quote from: rene on January 03, 2019, 11:04

November 2018 royalty numbers are there but I still cannot see downloads stats for this period. Last stats avialable are for october 2018.
Can you see yours?
Thanks.

No

ShadySue · « **Reply #2 on:** January 03, 2019, 11:48 »

A few people have posted this issue on the iS forums (a much more sensible place IMO). They're "working on it". Don't know when they get back up to full strength after the hols.

rene · « **Reply #3 on:** January 03, 2019, 13:34 »

Thanks, I didn't know there is still an istock forum...

ShadySue · « **Reply #4 on:** January 03, 2019, 14:17 »

Quote from: rene on January 03, 2019, 13:34

Thanks, I didn't know there is still an istock forum...

In ISP go to Contributor Community (top right) then click on Forums.

PixelBytes · « **Reply #5 on:** January 07, 2019, 00:02 »

I still haven't been paid for November by Getty. Is this the same with everyone? We are supposed to be paid by the 25th. And yes, I know that was Christmas, but they could have paid us early or some time since the first of the year.

Not like we need to pay bills or anything.

Now I know how US federal workers must be feeling...

john_woodcock · « **Reply #6 on:** January 07, 2019, 02:32 »

They did pay early, on the 21st December. Presumably you've earned enough for a payout and have thus contacted support, what do they say?

PixelBytes · « **Reply #7 on:** January 07, 2019, 15:47 »

Quote from: john_woodcock on January 07, 2019, 02:32

They did pay early, on the 21st December. Presumably you've earned enough for a payout and have thus contacted support, what do they say?

I always earn more than enough for a payout. I wanted to know if they had paid out. Now that you've confirmed it, I will get in touch with support. Thanks for the reply.