Author Topic: New login but link leads me to an error ... anyone else (Read 7060 times)

The Mighty Jungle · « **on:** February 02, 2017, 13:17 »

I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

Stockmaan · « **Reply #1 on:** February 02, 2017, 13:30 »

Quote from: aethelflaed on February 02, 2017, 13:17

I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

I don't get this email yet. So I don't now.

outoftheblue · « **Reply #2 on:** February 02, 2017, 13:32 »

Great start, this is so iStock!

(not received their email yet so I can't answer your question seriously)

kelby · « **Reply #3 on:** February 02, 2017, 13:38 »

Quote from: aethelflaed on February 02, 2017, 13:17

I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

a lot of people are in your same situation....don't complain here...go on the forum and scream!!

The Mighty Jungle · « **Reply #4 on:** February 02, 2017, 15:07 »

what forum....?

This is my forum

qunamax · « **Reply #5 on:** February 02, 2017, 16:20 »

In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"

Stockmaan · « **Reply #6 on:** February 02, 2017, 16:27 »

Quote from: qunamax on February 02, 2017, 16:20

In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"

This is iStock - END of story!

sgoodwin4813 · « **Reply #7 on:** February 02, 2017, 16:34 »

Still waiting for the e-mail...

kelby · « **Reply #8 on:** February 03, 2017, 05:02 »

Quote from: aethelflaed on February 02, 2017, 15:07

what forum....?

This is my forum

where are you living ? https://contributors.gettyimages.com/forum/

Dumc · « **Reply #9 on:** February 03, 2017, 05:14 »

I got email today. Link worked fine with me. Although, I was able to login yesterday already, with my iStock username and password.

30217 · « **Reply #10 on:** February 03, 2017, 05:23 »

Since yesterday, for me, the GI forum > https://contributors.gettyimages.com/forum/ [nofollow] is DOWN.

I've tried it with 2 different ISP connections. Same result.

Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

.......

Stockmaan · « **Reply #11 on:** February 03, 2017, 05:24 »

Quote from: Dumc on February 03, 2017, 05:14

I got email today. Link worked fine with me. Although, I was able to login yesterday already, with my iStock username and password.

Still waiting for the e-mail.

Newsfocus1 · « **Reply #12 on:** February 03, 2017, 06:09 »

Got the email. It wasn't a clickable link and I couldn't copy and paste it (just selected the whole of the email). Tried (and failed) patiently typing the very long code into my address bar and then, finally, just got into ESP using my existing Istock password! So what was all this new password business about?

ShadySue · « **Reply #13 on:** February 03, 2017, 06:16 »

I couldn't get in using my existing password

Chichikov · « **Reply #14 on:** February 03, 2017, 06:19 »

I did not get the email yet, so I don't get any error (yet)…

YadaYadaYada · « **Reply #15 on:** February 03, 2017, 11:48 »

Quote from: Stockmaan on February 02, 2017, 16:27

Quote from: qunamax on February 02, 2017, 16:20
In the meantime can anyone web programming oriented explain why do they need 3 day window to send emails? My understanding is that the email is once uploaded and then copies are sent to a number of addresses which is I guess just a bandwidth ting on the side of server or ISP (which I guess company of their caliber has an adequate amount). I'm doubting their provider would say something like: "Whoa, that's a lot of emails you want to send out, you gotta sent them in groups or you are going to clog us badly"

This is iStock - END of story!

And if no one minds repeating. I'm still thinking the people who left months ago, got it right.

Look at the torture and confusion. All this so they can report lower commissions and earnings for most of us? Waste of time.

qunamax · « **Reply #16 on:** February 03, 2017, 17:11 »

Still no email. It's interesting that Deepmeta news page about DeepmetaV3 changed from "coming out later today" to "coming soon".

ShadySue · « **Reply #17 on:** February 03, 2017, 21:15 »

Quote from: qunamax on February 03, 2017, 17:11

Still no email. It's interesting that Deepmeta news page about DeepmetaV3 changed from "coming out later today" to "coming soon".

DM3 is now available.
I just downloaded and installed it.
You need your ESP login details to log in to DM3.
However, it seems only to be functioning as an uploader, there seems to be no access to existing files, far less stats.

There's a tutorial video here.
http://www.deepmeta.com/GettingStarted
I don't know if it will have any other uses. Clearly there weren't going to be any stats, the old ones are still in DM2.

Possibly best to watch that first - seems to be optimised for batch uploading. I only really used DM for various stats functions, e.g. how many downloads I'd had with a particular keyword, which was always interesting.

zorba · « **Reply #18 on:** February 04, 2017, 19:50 »

Quote from: Stockmaan on February 02, 2017, 13:30

Quote from: aethelflaed on February 02, 2017, 13:17
I received my new ESP login, but the the link led me to an error page... Anyone else having this problem?

I don't get this email yet. So I don't now.

Me too.

superdone · « **Reply #19 on:** February 05, 2017, 04:18 »

Where is the email with esp credetials??? I haven't receive it yet :-(((

Canonbabe · « **Reply #20 on:** February 06, 2017, 16:45 »

I didn't receive an email with the login details so wrote them a message. Had to write to Getty Image and this is their reply:

Thank you for contacting us. If you are experiencing sign-in issues, we will do our best to respond within 2 business days.
If you are contacting us regarding your iStock account, please sign in to your ESP account to review our FAQs. If you cannot find the answers to your inquiry, please open a support ticket.

please sign in to your ESP account.... really?

superdone · « **Reply #21 on:** February 06, 2017, 17:04 »

Incredible

Stockmaan · « **Reply #22 on:** February 06, 2017, 17:22 »

Quote from: Canonbabe on February 06, 2017, 16:45

I didn't receive an email with the login details so wrote them a message. Had to write to Getty Image and this is their reply:

Thank you for contacting us. If you are experiencing sign-in issues, we will do our best to respond within 2 business days.
If you are contacting us regarding your iStock account, please sign in to your ESP account to review our FAQs. If you cannot find the answers to your inquiry, please open a support ticket.

please sign in to your ESP account.... really?

Byebye getty

chrisdorney · « **Reply #23 on:** February 06, 2017, 18:47 »

I messaged istock/getty over 2 weeks ago and opened up a support ticket asking about the username/password situation and they haven't replied to me. Very unprofessional. It is our images and work which is making them money and they do not treat us with respect.

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Author Topic: New login but link leads me to an error ... anyone else (Read 7060 times)

The Mighty Jungle

Stockmaan

outoftheblue

kelby

The Mighty Jungle

qunamax

Stockmaan

sgoodwin4813

kelby

Dumc

30217

Stockmaan

Newsfocus1

ShadySue

Chichikov

YadaYadaYada

qunamax

ShadySue

zorba

superdone

Canonbabe

superdone

Stockmaan

chrisdorney

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