Author Topic: Christmas Kick from Getty (Read 4929 times)

ShadySue · « **on:** December 24, 2013, 13:21 »

Getty refunds, from as far back as July, without informatory emails:
http://www.istockphoto.com/forum_messages.php?threadid=358364&page=1

Ron · « **Reply #1 on:** December 24, 2013, 13:25 »

A true Getty Christmas...

Goofy · « **Reply #2 on:** December 24, 2013, 14:37 »

55 dollars gone. I know my pp was too good to be true last month!

lisafx · « **Reply #3 on:** December 24, 2013, 15:45 »

Kinda like getting a lump of coal in your Christmas stocking.

I don't seem to have lost anything. I am guessing this only affects people who have sales on Getty Images proper, rather than through the PP?

My sympathies to those affected...

dhanford · « **Reply #4 on:** December 24, 2013, 16:08 »

Thanks for pointing this out Sue. Imagine if they had started the PP payout and the script for the Getty refunds were running at the same time!

Batman · « **Reply #5 on:** December 24, 2013, 16:27 »

Quote from: lisafx on December 24, 2013, 15:45

Kinda like getting a lump of coal in your Christmas stocking.

I don't seem to have lost anything. I am guessing this only affects people who have sales on Getty Images proper, rather than through the PP?

My sympathies to those affected...

At least with coal I'd get something not refund loss from IS.

mlwinphoto · « **Reply #6 on:** December 24, 2013, 17:07 »

Refunds are refunds. Stuff happens. But to yank $ out of accounts without an accompanying explanation is inexcusable. The impersonal corporate approach raises its ugly head once again.

cobalt · « **Reply #7 on:** December 24, 2013, 20:41 »

I guess it shows sometimes people work hard on christmas eve...

Sorry for all those affected. The timing is incredible.

But for me it is a reminder why I feel safer as indie. Even if one agency does this to you it is unlikely they will all do something really stupid at the same time.

ShadySue · « **Reply #8 on:** December 24, 2013, 20:51 »

Quote from: cobalt on December 24, 2013, 20:41

I guess it shows sometimes people work hard on christmas eve...

Yup, to claw back money; but not to pay out PP.
I'm not affected by either (so far), but commiserations to those who are. They've managed to be even-handed about p*ssing off both indies and exclusives.

topol · « **Reply #9 on:** December 25, 2013, 07:31 »

Quote from: mlwinphoto on December 24, 2013, 17:07

Refunds are refunds. Stuff happens. But to yank $ out of accounts without an accompanying explanation is inexcusable. The impersonal corporate approach raises its ugly head once again.

Yes, an the sky is the sky, the cheese is a cheese, etc. These frauds should ALWAYS be payed by the stock site and/or the payment service provider / bank + pay remedy for the copyright holders, whos' work they failed to protect.... or was it something wrong with the picture we uploaded that allowed a the fraud? Did we put a backdoor into the JPG with our photoshop settings or what?

Can't secure your store properly? FU pay me. Can't properly secure your clients financial data? FU pay me. Can't operate your payment system properly? FU pay me. It's all your duty, not ours.

ShadySue · « **Reply #10 on:** December 25, 2013, 07:40 »

Who said it's fraud?

topol · « **Reply #11 on:** December 25, 2013, 07:57 »

Quote from: ShadySue on December 25, 2013, 07:40

Who said it's fraud?

That's even worse.

ShadySue · « **Reply #12 on:** December 25, 2013, 08:28 »

Quote from: topol on December 25, 2013, 07:57

Quote from: ShadySue on December 25, 2013, 07:40
Who said it's fraud?

That's even worse.

Lobo is assuming they're refunds. In the past, they came out just before new GI payments went in, but it seems this is a backlog of several months, someone has now mentioned June.

topol · « **Reply #13 on:** December 25, 2013, 08:41 »

Quote from: ShadySue on December 25, 2013, 08:28

Quote from: topol on December 25, 2013, 07:57
Quote from: ShadySue on December 25, 2013, 07:40
Who said it's fraud?

That's even worse.

Lobo is assuming they're refunds. In the past, they came out just before new GI payments went in, but it seems this is a backlog of several months, someone has now mentioned June.

"assuming"?

So basically, they can just steal your money with whatever reason they care to come up with. If it's card fraud, you at least have a third / fourth party to confirm some 'justification' - that's what I ment by "that's even worse", maybe in a bit too compressed manner. I'm a bit saddened, because this shouldn't need further explanation, unless people wholeheartedly trust getty (or lobo) of course

Goofy · « **Reply #14 on:** December 25, 2013, 10:00 »

The topic header should've said a 'a Christmas kick in the stones'

Ron · « **Reply #15 on:** December 25, 2013, 10:27 »

Hmmm, I fully agree with Topol here.

w7lwi · « **Reply #16 on:** December 25, 2013, 13:48 »

Getty should have waited until tomorrow (26 Dec.). Day after Christmas. That's national return day.

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Author Topic: Christmas Kick from Getty (Read 4929 times)

ShadySue

Ron

Goofy

lisafx

dhanford

Batman

mlwinphoto

cobalt

ShadySue

topol

ShadySue

topol

ShadySue

topol

Goofy

Ron

w7lwi

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