Author Topic: SS rejected clips with slow motion wich were accepted in Pond5 (Read 5867 times)

silveandalu · « **on:** October 27, 2018, 13:26 »

Hello everebody, I recently uploaded some videos that I shotted in slowmotion mode of the Panasonic GH5, in 180 FPS...

But in SS they rejected them saying this: "Frame rate / Shutter speed: The clip displays issues related to frame rate or shutter speed."

Can it be that for them there is too much slow motion? Do you think if I try to render again the clips in other frame rate, instead 180 fps, maybe 120 or 90 ? Of course I export the clips at 24 fps, I am talking of making less slowmotion.

Here there is a clip of the batch, in Pond5 they accepted all of them: https://www.pond5.com/stock-footage/97278063/father-and-son-silhouette-playing-together.html

Thanks!

Cider Apple · « **Reply #1 on:** October 27, 2018, 14:51 »

Hello. It wont have anything to do with how slow the footage is. Probably more likely is how you rendered the footage to 24fps. It should be 7.5 X slower than real life. If you've calculated it wrong and you have some missed frames or duplicate frames (due to the re-timing) then this can fail the inspection. Also if you're pushing the camera to it's limits you can get artifacts that can cause a failed inspection.
Maybe reopen the clip in your editor and just double check how you slowed it down. That's normally the problem anyway.

Hard to see on your clip as Pond5 puts so much compression on the clip previews.
Nice clip BTW. Golden hour is always the best:)

SuperPhoto · « **Reply #2 on:** October 28, 2018, 03:50 »

Don't worry about it.

Each agency accepts/rejects different things, and not much you can do about it.

You'll probably have stuff that gets rejected on Pond5, but accepted on SS.

If you get worried about it, you'll drive yourself nuts.

helloitsme · « **Reply #3 on:** October 28, 2018, 07:37 »

GH5 shoots 180fps only at 1920 x 1080p. How come you have 4K version of it?

fotoroad · « **Reply #4 on:** October 28, 2018, 07:59 »

I have same ,,luck,, yesterday

"Frame rate / Shutter speed: The clip displays issues related to frame rate or shutter speed."
Was accepted everywhere but not on SS.

MartinD · « **Reply #5 on:** October 28, 2018, 08:03 »

Quote from: helloitsme on October 28, 2018, 07:37

GH5 shoots 180fps only at 1920 x 1080p. How come you have 4K version of it?

That could be the reason for the rejection.

@Cider Apple:
The GH5 slows down the footage by itself. You did not get a 180fps stream but an already slowed down footage at 24p, 25p or 30p, depending on your shooting settings.

helloitsme · « **Reply #6 on:** October 28, 2018, 09:11 »

Yes, they give me that BS reason too sometimes ""Frame rate / Shutter speed: The clip displays issues related to frame rate or shutter speed."". I just move on.

helloitsme · « **Reply #7 on:** October 28, 2018, 09:13 »

Try uploading again making it shorter or longer and as a different clip. Different reviewer may take it. They are inconsistent sometimes as in AdobeStock too.

helloitsme · « **Reply #8 on:** October 28, 2018, 14:20 »

Customers aren't fools. They are professionals too. If you export HD clip to 4k/UHD and sell them as 4K/UHD, customers will notice it and won't ever buy from you again. That's a bad business. You need to establish trust in you as a brand. Nobody'll take your clips seriously because it's a fraud selling HD clip as 4k/UHD.

Brightontl · « **Reply #9 on:** October 28, 2018, 16:12 »

This is the way it works with reviewers in SS these days in my experience:
Each reviewer rejects about a third of a batch without even looking at them: they are paid peanuts and they don't even have the time to review them at the price they are paid, but they are scared that if they accept a whole bunch of images they will be criticized. Their rejections are totally random, they do not make any sense at all.
So, after that you have to re upload all those files together with your next batch, and the ones that were rejected the first time will be all accepted now, but in your batch there will still be one third of files (video in my case) rejected, again, with no reasons whatsoever. So, next time you upload them again and they will be accepted.
It is a good amount of wasted time, but after a while you will get used to it and you will end up with everything accepted.
Pond 5 accepts everything, fotolia/adobe has reviewers that actually take their time to watch the files (!) and, surprise surprise if they refuse a file once in a while, it generally actually makes sense.
SS reviewer's only job is not to accept more than 2/3 of a batch, with no reasons whatsoever. It is a bit of a pain on the back... of your neck, but once you know how it works, you still end up having everything accepted.
The only things one wonders about is: why . SS pays money for useless reviewers whose only job is to make contributors waste time, while at the end getting everything accepted?

silveandalu · « **Reply #10 on:** October 29, 2018, 02:43 »

Good morning guys!

Yes, as some of you told me, ir was my mistake... I exported in 4K by error

, I shot in 4K (sony a7sii and GH5) and slow motiin in 1080 but this time I mess with the cinfiguration of exporting in media encoder...

So I reexported again in 1080 and less slow (who knows if that also was rejectable)

The thing here is that Adobe and pond 5 accepted the clips... I am thinking to send them the good files in HD for exchanging, donyou rhing that it will worth the effort?

Thanks to all for sharing your thoughts