Author Topic: Bigstock--Image being Generated? (Read 4041 times)

oscarcwilliams · « **on:** May 22, 2017, 10:37 »

Are you uploading to Bigstock and your images are not being generated? It worked for me before they so call made improvement changes.

Ruud · « **Reply #1 on:** May 22, 2017, 17:14 »

After uploading a single photo file through Chrome or Firefox, it has disappeared totally and editing is impossible since Sunday, May 21st. I have reported it to Bigstockphoto via the website but have not received a reply yet .....

sgoodwin4813 · « **Reply #2 on:** May 22, 2017, 21:25 »

I've uploaded a couple of batches recently and there was no problem.

oscarcwilliams · « **Reply #3 on:** May 22, 2017, 21:27 »

Thanks, it's working again for me.

Ruud · « **Reply #4 on:** May 23, 2017, 03:58 »

Quote from: rmorijn on May 22, 2017, 17:14

After uploading a single photo file through Chrome or Firefox, it has disappeared totally and editing is impossible since Sunday, May 21st. I have reported it to Bigstockphoto via the website but have not received a reply yet .....

I received a reply from Bigstock. They wrote, among other things, 'Others had luck signing out, restarting, and signing back in. That seemed to correct the issue for some contributors. ' And that worked for me too. So the problem has been solved for me.

Steveball · « **Reply #5 on:** May 23, 2017, 04:46 »

Signing out and in didn't work for me. Uploaded 7 pics (Safari because Chrome stopped working months ago with no fix), 3 appear on the edit and submit page but only as empty boxes which never generate the thumb. BS seems to be running on autopilot anyway as things don't get fixed and very low sales.