Author Topic: Portfolio doesn't show several approved videos and pictures (Read 4552 times)

damseremie · « **on:** September 04, 2020, 06:17 »

Hi..
So I recently helped a colleague get started with stock photography. (Adobe Stock naturally).
Several off her videos/pictures have been accepted but don't show up in search or (more important), even when we look at her entire Portfolio from a buyer's viewpoint.

It's been over a week since the content was approved so I assumed any indexing issues should have been resolved already.
I'll appreciate any thoughts.
thanks

Her Portfolio
https://stock.adobe.com/contributor/209706983/swagg-sass?load_type=author&prev_url=detail

Igor Kramar · « **Reply #1 on:** September 04, 2020, 07:43 »

Quote from: damseremie on September 04, 2020, 06:17

Hi..
So I recently helped a colleague get started with stock photography. (Adobe Stock naturally).
Several off her videos/pictures have been accepted but don't show up in search or (more important), even when we look at her entire Portfolio from a buyer's viewpoint.

It's been over a week since the content was approved so I assumed any indexing issues should have been resolved already.
I'll appreciate any thoughts.
thanks

Her Portfolio
newbielink:https://stock.adobe.com/contributor/209706983/swagg-sass?load_type=author&prev_url=detail [nonactive]

Portfolio is ok, I see pictures and videos. Try ctrl+f5 or ctrl+r in your browser. Or try incognito mode.

damseremie · « **Reply #2 on:** September 04, 2020, 09:09 »

I also see pictures and videos.
What I mean is that the portfolio has over 20+ items in the contributor dashboard but only shows 14 on the site even though they were part of the same submission and accepted