Author Topic: My new role at Adobe Stock (Read 1866 times)

MatHayward · « **on:** September 25, 2024, 12:17 »

Hi Everyone,

After 11 great years at Adobe Stock (and Fotolia), collaborating with amazing contributors worldwide, I have decided to embark on a new journey within the team.

I am pleased to announce that I have accepted a new role on Adobe’s Content Operations’ Moderation team as Moderation Coordinator. In this capacity, I will be working closely with our expanding team of moderators to assist in the process of evolving and scaling the moderation process at Adobe.

This transition means I will no longer be providing direct support to MSG members, and my presence here in the Microstock Group Forum will be far less frequent than in years past. Since joining this forum in 2008, I have enjoyed every moment spent here. Your candid feedback and passionate approach to content creation and the community have been truly informative and inspiring.

Thank you for welcoming me into this community over the years. I wish you all the very best and continued success in your endeavors.

Stay creative!

Mat Hayward

Grenar · « **Reply #1 on:** September 25, 2024, 12:32 »

Congratulations on your new role, Mat!

Your humanity in interacting with us will not be forgotten. A presence like yours in this forum is still deeply needed. Will there be a new person from Adobe willing to carry on the torch?

-Gre

gnirtS · « **Reply #2 on:** September 25, 2024, 12:58 »

Quote from: MatHayward on September 25, 2024, 12:17

Hi Everyone,

After 11 great years at Adobe Stock (and Fotolia), collaborating with amazing contributors worldwide, I have decided to embark on a new journey within the team.

I am pleased to announce that I have accepted a new role on Adobe’s Content Operations’ Moderation team as Moderation Coordinator. In this capacity, I will be working closely with our expanding team of moderators to assist in the process of evolving and scaling the moderation process at Adobe.

This transition means I will no longer be providing direct support to MSG members, and my presence here in the Microstock Group Forum will be far less frequent than in years past. Since joining this forum in 2008, I have enjoyed every moment spent here. Your candid feedback and passionate approach to content creation and the community have been truly informative and inspiring.

Thank you for welcoming me into this community over the years. I wish you all the very best and continued success in your endeavors.

Stay creative!

Mat Hayward

Its one of the most important roles and hopefully the years posting on here has helped shaped ideas.

One thing that DOES worry me - often you were the only point of contact between contributors and AS. The official methods failed. You, in a private capacity have answered and helped with some issues. I really hope that isnt lost and AS can supply some method of actually contacting them. To put it bluntly, the current official methods simply dont work.

Either way, best of luck and thanks for your input here over the years.

Jo Ann Snover · « **Reply #3 on:** September 25, 2024, 13:07 »

Congratulations on the new gig.

I'd love to see the inspection process take less than a month again - how soon before your magic wand takes care of all the hiccups?

And is Raul.Ceron, who has posted here a couple of times recently, the new Mat Hayward?

blvdone · « **Reply #4 on:** September 25, 2024, 13:26 »

Good luck to you Matt!! I hope your new role will help us better our contributor experience with Adobe. I see some good contributors facing sudden blockages and also very slow review time.

Injustice for all · « **Reply #5 on:** September 25, 2024, 13:48 »

We will surely miss your presence here,and will certainly be happy to read from you again sometime in the future.

I wish you all the best and thanks for everything!

RalfLiebhold · « **Reply #6 on:** September 25, 2024, 15:16 »

Mat, I personally wish you all the best for your new area of responsibility.

However, I also gather from your announcement that Adobe is the last agency that no longer values personal contact with contributors. So all in all, not good news.

JustAnImage · « **Reply #7 on:** September 25, 2024, 16:37 »

Congratulations on your new position and many interesting challenges as Moderation Coordinator.
I've always found your help here very pleasant and really appreciated the direct contact we've had on several occasions.

Thanks and all the best, Michael

cobalt · « **Reply #8 on:** September 25, 2024, 16:50 »

All the best Mat, thank you for everything!

We will miss you, please check in once in a while.

Wilm · « **Reply #9 on:** September 25, 2024, 17:22 »

Thank you very much for your help in all those past years, Mat! All the best for you!

ravens · « **Reply #10 on:** September 25, 2024, 22:14 »

Thank you for your help over the years. Hope that you'll check in once in a while.
All the best!

Roscoe · « **Reply #11 on:** September 26, 2024, 00:58 »

Congratulations and all the best in your new role!
Thanks for being around here, I'm sure for many of us that really made a difference.

Will there be a replacement for you?
I always highly appreciated the effort Adobe took by allowing people like you to engage in discussions or distributing information, even to smaller platforms like this.

derby · « **Reply #12 on:** September 26, 2024, 01:56 »

All the best Mat!
Thanks for everything you did in these years, it was great to talk with a nice and kind person like you. We will miss you for sure!

HalfFull · « **Reply #13 on:** September 26, 2024, 04:44 »

Thanks for all the support over the years and good luck in your new role!

designer093 · « **Reply #14 on:** September 26, 2024, 04:51 »

Hi Mat,

Congratulations on your new role! It's been great having you as part of the Adobe Stock team over the years.

I wanted to share that my account (#00284743) has been blocked for over three weeks now after a sudden increase in sales. I've reached out multiple times but haven't received any real assistance—just automated replies. It's been really frustrating. That's why I started petition against this kind of contributor support in Adobe: https://chng.it/cyMhnGNJR6

I’m hopeful that with you moving to the moderation team, things will get better for contributors like me. Your support and understanding would mean a lot to the community.

NeonRobot · « **Reply #15 on:** September 26, 2024, 08:31 »

Quote from: MatHayward on September 25, 2024, 12:17

Hi Everyone
Stay creative!

Mat Hayward

Congrats on promotion.

Perhaps you can influence the current state of affairs with the accounts that have been brutally banned without any warnings and do something about almost complete lack of communication with contributors. My account was banned a week ago with over 3000usd of unpaid earnings. No warnings, i'm just faced with the fact that i cant access my money anymore. Chat support is endless, incoherent loop of transfers, with tons of the same questions asked over and over again, without giving a transparent answer, support tickets are answered (in best case) in a copy-paste inhuman way. It is crystal clear that the aim of these auto-answers is not to solve the problem of contributors, just to keep the distance from them. i was unable to receive any explanation of what happened to my profile.

i am not using any kind of image generation AI, do not mess with ceo optimisations of my profile and not envoled in any financial fraud!

This is a complete disrespect to long time contributors, level of shutterstock i would say.
Oh, God, it feels like begging.
Take a note if you can.

wds · « **Reply #16 on:** September 26, 2024, 09:22 »

Matt,

Congratulations and best of luck in your new role. You will be missed here and have been very helpful in the past, many times doing more than required to be helpful to the community!

cascoly · « **Reply #17 on:** September 26, 2024, 11:54 »

Congrats Mat & best wishes for your new role - i do wonder though if you actually enjoyed EVERY moment in this tempestuous online stew!

tätarätä · « **Reply #18 on:** September 26, 2024, 12:32 »

Congrats Mat.
AI seems to bee a big transformation.
In 2019 there have been around 10500 contributors with silver Level at Fotolia. It took 15 years for this number.
At the moment i guess there are around 50.000 contributors wich would reach silver level.
It took 15 Years for 10500 contributors to reach silver level at Fotolia. Nowadays it would take around 1,5 years for that number.
There is a tsunami of AI contributors on the way and you should manage to get it work. No easy job, i wish you all the best in your new role.

Artist · « **Reply #19 on:** September 27, 2024, 20:51 »

Congratulations Mat.

I am glad that in this complex microstock industry, there is someone who got an increase pay.

Good wishes for your new position.

zeljkok · « **Reply #20 on:** September 27, 2024, 22:59 »

Congrats from me as well Mat. Everything about you screams quality person and this is more than deserved.

Hopefully you can make some impact on what is quite ridiculous review process at the moment. Cheers!

synthetick · « **Reply #21 on:** September 28, 2024, 05:52 »

All the best for your new role!

Diana Herrmann · « **Reply #22 on:** October 01, 2024, 09:28 »

Quote from: Jo Ann Snover on September 25, 2024, 13:07

Congratulations on the new gig.

I'd love to see the inspection process take less than a month again - how soon before your magic wand takes care of all the hiccups?

And is Raul.Ceron, who has posted here a couple of times recently, the new Mat Hayward?

Bring back fast reviews for real photos.

Jim Cumming · « **Reply #23 on:** October 01, 2024, 11:09 »

Congratulations Mat...So long, and thanks for all the fish

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Author Topic: My new role at Adobe Stock (Read 1866 times)

MatHayward

Grenar

gnirtS

Jo Ann Snover

blvdone

Injustice for all

RalfLiebhold

JustAnImage

cobalt

Wilm

ravens

Roscoe

derby

HalfFull

designer093

NeonRobot

wds

cascoly

tätarätä

Artist

zeljkok

synthetick

Diana Herrmann

Jim Cumming

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