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Author Topic: Important Fotolia Announcement  (Read 69570 times)

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« on: November 05, 2018, 07:03 »
+8
Hello everyone,

I have important news to share with you. One year from today on November 5, 2019 Fotolia will close.

What does this mean for you? If you have already synced your Fotolia account with Adobe Stock then you are all set. No additional action is required on your part. If you have not synced your Fotolia account with the Adobe Stock Contributor portal, now is the time to do so. Go to
https://contributor.stock.adobe.com and create or sign in with your Adobe ID. You will be asked if you are a Fotolia contributor and then prompted to sync your account.

Beginning February 5 contributors will not be able to submit new content through Fotolia. All new uploads must happen via Adobe Stock starting on that date. You will however still be able to access Fotolia with your login credentials to view your sales history, the tax center and to submit payment requests should you prefer to do so up until November 5. After that, there will be no access to Fotolia in any capacity. Your content will still be online at Fotolia up until November 5 so customers can continue to purchase licenses to use your work through Fotolia. As always, any commissions earned through Fotolia sales will be paid immediately into your Adobe Stock Contributor account.

You will find additional information including how to sync your account here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

There are many advantages to using the Adobe Stock Contributor portal. You can edit keywords and titles on approved content. Free access to Adobe Portfolio where you can share custom collections created in the Adobe Stock Contributor portal along with your non-stock work, Adobe sensei generated auto keywords, auto title and auto categories to streamline your indexing process, contributors outside the US paid in USD can receive payments through Payoneer, top 10 contributors of the week displayed to show you what type of content is in demand from customers in real time, Creative Cloud members can upload to Adobe Stock through Lightroom Classic, Adobe Bridge and Premiere Pro CC. There are many new and exciting features being developed. Migrating everyone to one site will allow us to focus more on Adobe Stock development to provide these new features faster than ever.

Im sure you have many questions. I will be checking the forum frequently and will do my best to answer them in as timely a manner as possible.

Kind regards,

Mat Hayward


« Reply #1 on: November 05, 2018, 07:10 »
+1
i was just wondering last week why does Adobe not cut the Fotolia brand out.

« Reply #2 on: November 05, 2018, 07:12 »
+3
Mat its about time you guys develop a app for AS.

Hello everyone,

I have important news to share with you. One year from today on November 5, 2019 Fotolia will close.

What does this mean for you? If you have already synced your Fotolia account with Adobe Stock then you are all set. No additional action is required on your part. If you have not synced your Fotolia account with the Adobe Stock Contributor portal, now is the time to do so. Go to https://contributor.stock.adobe.com and create or sign in with your Adobe ID. You will be asked if you are a Fotolia contributor and then prompted to sync your account.

Beginning February 5 contributors will not be able to submit new content through Fotolia. All new uploads must happen via Adobe Stock starting on that date. You will however still be able to access Fotolia with your login credentials to view your sales history, the tax center and to submit payment requests should you prefer to do so up until November 5. After that, there will be no access to Fotolia in any capacity. Your content will still be online at Fotolia up until November 5 so customers can continue to purchase licenses to use your work through Fotolia. As always, any commissions earned through Fotolia sales will be paid immediately into your Adobe Stock Contributor account.

You will find additional information including how to sync your account here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

There are many advantages to using the Adobe Stock Contributor portal. You can edit keywords and titles on approved content. Free access to Adobe Portfolio where you can share custom collections created in the Adobe Stock Contributor portal along with your non-stock work, Adobe sensei generated auto keywords, auto title and auto categories to streamline your indexing process, contributors outside the US paid in USD can receive payments through Payoneer, top 10 contributors of the week displayed to show you what type of content is in demand from customers in real time, Creative Cloud members can upload to Adobe Stock through Lightroom Classic, Adobe Bridge and Premiere Pro CC. There are many new and exciting features being developed. Migrating everyone to one site will allow us to focus more on Adobe Stock development to provide these new features faster than ever.

Im sure you have many questions. I will be checking the forum frequently and will do my best to answer them in as timely a manner as possible.

Kind regards,

Mat Hayward

Lev

« Reply #3 on: November 05, 2018, 07:12 »
0
What will happen to our ranks?

msg2018

« Reply #4 on: November 05, 2018, 07:13 »
+4
Hi Mat,

some questions:

1) No FTP on Adobe for photos?
https://helpx.adobe.com/stock/contributor/help/uploading-content.html

2) Why is Adobe in my local language? I want to use it in English, no matter where I am at the moment

Thanks
« Last Edit: November 05, 2018, 07:16 by msg2018 »

« Reply #5 on: November 05, 2018, 07:18 »
0
What will happen to our ranks?

You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock.

-Mat

« Reply #6 on: November 05, 2018, 07:22 »
+1
Hi Mat,

some questions:

1) No FTP on Adobe for photos?
https://helpx.adobe.com/stock/contributor/help/uploading-content.html

2) Why is Adobe in my local language? I want to use it in English, no matter where I am at the moment

Thanks

You can upload photos via ftp. Click the upload icon in the upper right corner of the portal. Under the blue upload circle is a link that says "learn more." Click that to view your ftp login information.

You can change the language displayed by scrolling to the very bottom of the portal. The lower left link allows you to change the region and language displayed for that login session.

-Mat

Lev

« Reply #7 on: November 05, 2018, 07:42 »
0
What will happen to our ranks?

You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock.

-Mat

Thank you.

Fotolia credit sales will no longer exist after November 2019, right?

Will we still retain our ranks after that for minimum payout determination of large subscription packs on Adobe Stock?

« Reply #8 on: November 05, 2018, 07:47 »
0
Thanks for the update Mat

1. Will out rank be displayed on AS as it is in FT now?

2. With FT we see more higher value sales from credit sales... these tend to be a lot more than the 3.30 max mentioned in the Royalties link below. Will we see an increase in royalties by way of additional Credit Packs being made available to clients?
https://helpx.adobe.com/stock/contributor/help/royalty-details.html

3. Sort of connected to the above. When DPC was closed, a lot of clients felt they received very poor service and felt badly treated overall. A lot of angry posts in the forums etc at that time. Will Adobe be looking to help them migrate over to AS a bit better this time by providing them similar options as they currently have now.

4. Receiving emails about syncing data. As far as I was aware I was already syncing data with AS. Already submit most of my work via AS portal. Are these just generic requests or do we need to sync again?

5. Will AS continue the the 0.75 conversion of $ credits to UK currency afterwards?

Mostly happy by the prospect of merging but just a bit concerned about the loss of credit earnings from FT.

Thanks


« Reply #9 on: November 05, 2018, 07:57 »
0
What will happen to our ranks?

You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock.

-Mat

Thank you.

Fotolia credit sales will no longer exist after November 2019, right?

Will we still retain our ranks after that for minimum payout determination of large subscription packs on Adobe Stock?

Yes, that is correct. A year from today Fotolia will be closed to customers and contributors.

Yes, you will retain your rank to determine the minimum subscription commission amount.

-Mat

« Reply #10 on: November 05, 2018, 08:05 »
+2
Thanks for the update Mat

1. Will out rank be displayed on AS as it is in FT now?

2. With FT we see more higher value sales from credit sales... these tend to be a lot more than the 3.30 max mentioned in the Royalties link below. Will we see an increase in royalties by way of additional Credit Packs being made available to clients?
https://helpx.adobe.com/stock/contributor/help/royalty-details.html

3. Sort of connected to the above. When DPC was closed, a lot of clients felt they received very poor service and felt badly treated overall. A lot of angry posts in the forums etc at that time. Will Adobe be looking to help them migrate over to AS a bit better this time by providing them similar options as they currently have now.

4. Receiving emails about syncing data. As far as I was aware I was already syncing data with AS. Already submit most of my work via AS portal. Are these just generic requests or do we need to sync again?

5. Will AS continue the the 0.75 conversion of $ credits to UK currency afterwards?

Mostly happy by the prospect of merging but just a bit concerned about the loss of credit earnings from FT.

Thanks

Thank you for your feedback. You can already see your rank in the Adobe Stock Contributor Portal. Click the contributor account link at the top. Your rank is the very last line item on that page.

Credit packs are currently available at Adobe Stock in addition to the subscription options: https://stock.adobe.com/plans#plans-vs-credits

Regarding the migration process, we have a very strong team working hard to make the process as seamless as possible. I anticipate a well organized transition.

If you are receiving an email about syncing. Is it possible you created an alternate account at Fotolia and didn't end up using it? If so, that's like the cause. Regardless, if you are already synced with Adobe Stock you can disregard any notification encouraging you to sync now.

I'm not aware of any changes to currency or conversion at this time. If I hear something I'll be sure to post here in MSG.

Thanks again,

Mat
« Last Edit: November 05, 2018, 08:10 by MatHayward »

RAW

« Reply #11 on: November 05, 2018, 08:17 »
+3
Can't Log In:

https://contributor.stock.adobe.com/en/portfolio#

This page isnt working contributor.stock.adobe.com took too long to respond.
HTTP ERROR 504

---------------------------------------------------------------------------------------------



« Reply #12 on: November 05, 2018, 08:23 »
0
Thanks for the update Mat

1. Will out rank be displayed on AS as it is in FT now?

2. With FT we see more higher value sales from credit sales... these tend to be a lot more than the 3.30 max mentioned in the Royalties link below. Will we see an increase in royalties by way of additional Credit Packs being made available to clients?
https://helpx.adobe.com/stock/contributor/help/royalty-details.html

3. Sort of connected to the above. When DPC was closed, a lot of clients felt they received very poor service and felt badly treated overall. A lot of angry posts in the forums etc at that time. Will Adobe be looking to help them migrate over to AS a bit better this time by providing them similar options as they currently have now.

4. Receiving emails about syncing data. As far as I was aware I was already syncing data with AS. Already submit most of my work via AS portal. Are these just generic requests or do we need to sync again?

5. Will AS continue the the 0.75 conversion of $ credits to UK currency afterwards?

Mostly happy by the prospect of merging but just a bit concerned about the loss of credit earnings from FT.

Thanks

Thank you for . You can already see your rank in the Adobe Stock Contributor Portal. Click the contributor account link at the top. Your rank is the very last line item on that page.

Credit packs are currently available at Adobe Stock in addition to the subscription options: https://stock.adobe.com/plans#plans-vs-credits

Regarding the migration process, we have a very strong team working hard to make the process as seamless as possible. I anticipate a well organized transition.

If you are receiving an email about syncing. Is it possible you created an alternate account at Fotolia and didn't end up using it? If so, that's like the cause. Regardless, if you are already synced with Adobe Stock you can disregard any notification encouraging you to sync now.

I'm not aware of any changes to currency or conversion at this time. If I hear something I'll be sure to post here in MSG.

Thanks again,

Mat

Thanks Mat

1. Sorry, should have been clearer about rank. I meant the Weekly / Overall rank. Will that be migrated over?

2. Thanks for that link.... do each of those credit pack sizes result in different royalties for contributors? Just on the royalties page I linked it says "Credit packs 5 pack-500 pack   $7.99-$9.99  Flat rate of $3.30 for contributor" Not sure if that is an outdated link or whether it is still accurate about the flat rate of $3.00

3. Excellent, it costs far more to gain new clients than it does to keep existing ones.

4. I do have an old adobe user ID from before I submitted work but the emails I've been receiving aren't connected to that old id (it has no contributor status set up on it).

Thanks again
« Last Edit: November 05, 2018, 08:28 by HalfFull »

« Reply #13 on: November 05, 2018, 08:35 »
+1
Hey Mat
This are bad News, not only for all the exclusive Fotolia contributors who still have credit sales at Fotolia.

« Reply #14 on: November 05, 2018, 08:40 »
0
Can't Log In:

https://contributor.stock.adobe.com/en/portfolio#

This page isnt working contributor.stock.adobe.com took too long to respond.
HTTP ERROR 504

---------------------------------------------------------------------------------------------

Yeah, every time I click on the link, it tries to go to a different place, none of which works.

« Reply #15 on: November 05, 2018, 08:49 »
0
Can't Log In:

https://contributor.stock.adobe.com/en/portfolio#

This page isnt working contributor.stock.adobe.com took too long to respond.
HTTP ERROR 504

---------------------------------------------------------------------------------------------

Yeah, every time I click on the link, it tries to go to a different place, none of which works.

Same here.  I also attempt to go via a direct link (bookmark) it also fails at the moment. Maybe with IT have been tweaking stuff and it's broken it!

« Reply #16 on: November 05, 2018, 08:51 »
+23
It's too bad that it's closing. I think Fotolia has the best contributor interface compared to all microstock sites. I don't like adobe.

« Reply #17 on: November 05, 2018, 08:55 »
+21
Very bad news. Good bye nice big credit sales (netting me $9 or $12 for high res) that rescued the constantly falling earnings.

The hard earned ranking will be irrelevant as well. Now I am Sapphire with 40% and will go down to 33%. This is reality.



PS: I like and respect Mat, he is a great and helpful guy. Sorry for him he must bring such a depressing news. Don't shoot the messenger.
« Last Edit: November 05, 2018, 09:04 by niserin »

RAW

« Reply #18 on: November 05, 2018, 09:03 »
+3
I see no benefit to creating an Adobe Account and syncing it.
Now I guess I have no choice but at the moment I can't log in.

This does not inspire me with any confidence at all.

« Reply #19 on: November 05, 2018, 09:13 »
+1
Can't Log In:

https://contributor.stock.adobe.com/en/portfolio#

This page isnt working contributor.stock.adobe.com took too long to respond.
HTTP ERROR 504

---------------------------------------------------------------------------------------------

Yeah, every time I click on the link, it tries to go to a different place, none of which works.

Same here.  I also attempt to go via a direct link (bookmark) it also fails at the moment. Maybe with IT have been tweaking stuff and it's broken it!

Same here.........

« Reply #20 on: November 05, 2018, 09:15 »
0
I see no benefit to creating an Adobe Account and syncing it.
Now I guess I have no choice but at the moment I can't log in.

This does not inspire me with any confidence at all.

yep

and also  local language like msg2018 write a few post back...
« Last Edit: November 05, 2018, 09:17 by nejko »

« Reply #21 on: November 05, 2018, 09:15 »
+1
I see no benefit to creating an Adobe Account and syncing it.
Now I guess I have no choice but at the moment I can't log in.

This does not inspire me with any confidence at all.
They force us to sync but they didin't prepare it. Doesn't look professional.
"503 Service Unavailable
No server is available to handle this request."

It makes me want to buy CC subscription for 10 years ;D
« Last Edit: November 05, 2018, 09:28 by rene »

dpimborough

« Reply #22 on: November 05, 2018, 09:17 »
+7
What will happen to our ranks?

You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock.

-Mat

So this means we will be stuck at our current rank for all time irrespective of how many sales we make?

Great super fantastic NOT!  >:(
« Last Edit: November 05, 2018, 09:28 by Sammy the Cat »

dpimborough

« Reply #23 on: November 05, 2018, 09:25 »
+2
Can't Log In:

https://contributor.stock.adobe.com/en/portfolio#

This page isnt working contributor.stock.adobe.com took too long to respond.
HTTP ERROR 504

---------------------------------------------------------------------------------------------

Same here :( not a good start

« Reply #24 on: November 05, 2018, 09:30 »
0
Still not working, do we have to sync from ft?


 

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