Author Topic: balance up with no new sales (Read 4694 times)

Julied83 · « **on:** July 27, 2015, 11:53 »

Hello ! I know sometimes we have a sales in our balance and the image sold show hours later on our account. But 2 days ago I had a 4$ sale and still no new image sold, and same for a low .26 cent this morning, and no new image sold. If this is a partner sale, where can we find it ? thank you !

heywoody · « **Reply #1 on:** July 27, 2015, 12:10 »

This happens sometimes, they'll turn up

PixelBytes · « **Reply #2 on:** July 27, 2015, 12:12 »

Quote from: Julied83 on July 27, 2015, 11:53

Hello ! I know sometimes we have a sales in our balance and the image sold show hours later on our account. But 2 days ago I had a 4$ sale and still no new image sold, and same for a low .26 cent this morning, and no new image sold. If this is a partner sale, where can we find it ? thank you !

I think their sales reporting page is messed up. I also seen my balance grown with no visible sales. Its happened before. They will get the bug sorted then we will see the sales again. At least we're getting the money.

pixsol · « **Reply #3 on:** July 27, 2015, 12:51 »

Quote from: heywoody on July 27, 2015, 12:10

This happens sometimes, they'll turn up

+1

I had a $5 bump last Friday with 2 sales and it was more than 48 hours later (on sunday) for the details (the two files that sold) to show up

cuppacoffee · « **Reply #4 on:** July 27, 2015, 13:04 »

Server lag. Again. They know about it and are "working" on it. Happens often but always gets corrected.

Julied83 · « **Reply #5 on:** July 27, 2015, 16:24 »

Ok so I'll wait ! But I'm I the only one thinking it shouldn't happen ...

Mantis · « **Reply #6 on:** July 27, 2015, 17:00 »

Quote from: cuppacoffee on July 27, 2015, 13:04

Server lag. Again. They know about it and are "working" on it. Happens often but always gets corrected.

Yes this is the issue. Happens all the time. Balance goes up and image sold shows up sometime later.

Rinderart · « **Reply #7 on:** July 30, 2015, 19:21 »

Quote from: Mantis on July 27, 2015, 17:00

Quote from: cuppacoffee on July 27, 2015, 13:04
Server lag. Again. They know about it and are "working" on it. Happens often but always gets corrected.

Yes this is the issue. Happens all the time. Balance goes up and image sold shows up sometime later.

Yep. No big deal. Sometimes I see no sales on FT, then Bam a ton of them.