Author Topic: Server issues with email notification from Depositphotos (Read 5474 times)

Poncke · « **on:** April 02, 2013, 11:59 »

Hi all,

Does anyone have the same issue, when you receive the email from DP for images sold it locks Outlook for a while while its trying to contact the server at DP to download the DP logo in the email.

The message displayed is - contacting: \\depositphotos.com\img

And when its done, the image shows a red cross. Weird thing is that when I check webmail the logo is in the email.

So it could be an issue with my ISP.

flotsom · « **Reply #1 on:** April 05, 2013, 03:43 »

Yes having exact same issue also using outlook, I think it's the way they've coded their emails.

Poncke · « **Reply #2 on:** April 05, 2013, 05:29 »

But it started just this week. Weird.

estike · « **Reply #3 on:** April 05, 2013, 07:28 »

Quote from: Poncke on April 05, 2013, 05:29

But it started just this week. Weird.

Same here

Mantis · « **Reply #4 on:** April 05, 2013, 07:30 »

I guess I could provide feedback if I'd get some sales to test the problem

flotsom · « **Reply #5 on:** April 05, 2013, 08:24 »

After zilch for weeks I sold 3 subs today and logged in to see a return

oboy · « **Reply #6 on:** April 05, 2013, 08:40 »

It is the same for me too. The same problem is with MostPhotos too, vut with MostPhotos it been for a very long time already.

estike · « **Reply #7 on:** April 05, 2013, 09:20 »

I just had a look to it:
Til end of January you got the email notification without pic. February and March with pic. When you go across the pic in the email you see ... depositphotos.com/ID/name.
In April (the beginning of this issue) you see .... ru/depositphotos.com/ID/name. Don't know if this is the reason. May be a coincidence, for April I had just 1 DL.

Poncke · « **Reply #8 on:** April 05, 2013, 10:29 »

Guys, its also on the approved/rejected email. And the problem is with the DP logo in the email. As far as I can tell.

I do get on average 1 sale per day. I wish you all many sales too, to experience the email problem as well

estike · « **Reply #9 on:** April 05, 2013, 10:36 »

Quote from: Poncke on April 05, 2013, 10:29

Guys, its also on the approved/rejected email. And the problem is with the DP logo in the email. As far as I can tell.

I do get on average 1 sale per day. I wish you all many sales too, to experience the email problem as well

Same here

Ploink · « **Reply #10 on:** April 06, 2013, 04:32 »

Quote from: Mantis on April 05, 2013, 07:30

I guess I could provide feedback if I'd get some sales to test the problem

Same here, nothing since March, 30th

Mostphotos Support · « **Reply #11 on:** April 08, 2013, 10:19 »

Quote from: oboy on April 05, 2013, 08:40

It is the same for me too. The same problem is with MostPhotos too, vut with MostPhotos it been for a very long time already.

Hi!

A member reported this last week so we have fixed it. If you every have any issues, please let us know at [email protected] and we'll take a look asap.

Best Regards,
Lina @ Mostphotos

Poncke · « **Reply #12 on:** April 08, 2013, 13:18 »

Now all we need is someone from DP to come in here and say the same

Poncke · « **Reply #13 on:** April 08, 2013, 13:44 »

This is what I get

MicrostockGroup Sponsors

Author Topic: Server issues with email notification from Depositphotos (Read 5474 times)

Poncke

flotsom

Poncke

estike

Mantis

flotsom

oboy

estike

Poncke

estike

Ploink

Mostphotos Support

Poncke

Poncke

Related Topics

Sponsors

Microstock Poll Results

Sponsors