April $.08
May $.16
June $.19
July $.19
August $.22

Since this subscription program is subject to their "multi-use" license https://about.canva.com/license-agreements/multi-use/ , I guess I will have to close my account until they implement an opt-out or minimum.  If they were still making what they did a year ago, that might be rough, but since it dropped 90%, it won't be too hard.  Sad, really.

Those are the numbers I see in the same months as Sean - it appears that some of us see this incorrect menu drop down for months. What a fine development team they must have over there!

I did an in-depth analysis of my first Canva Photos Unlimited earnings and sales in my blog:
https://www.alltageinesfotoproduzenten.de/2019/10/09/canva-unlimited-ernuechternde-analyse-der-ersten-umsaetze/
(it's German, but should translate well with Google Translate)

Reading indicates that we might "all" be replaced by agencies by free contributors in time leaving a small space for niche content creators? If one agency figured it out how to profit from free contributors, guess anyone will follow?

I didn't really follow what's happening at Canva. First look at the stats shows that my income dropped like 500% between March and June and stayed at that level.

Is that only my case or have others experienced the same?

It is no wonder that revenue drops when they invite customers to use over 1 million new free images.

It's amazing how all agencies thinks about digits, numbers, units, percentages and so on, like all photos are the same and worth nothing each individually. So sad...

If it helps for those considering closing their account, I disabled all of my photos before closing my account, but they still do residual sales for those pictures being used in templates.

So I re-opened my account (with my images still disabled) and found that all of my "pending cut out" images are able to be licensed now. Somehow when they flipped the switch that happened.

I suggest instead of closing your accounts, simply disable your images if you can and wait until they get a handle (if ever) on their contributor interface. Might save some hassle later.

Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.

I already closed my Canva account in May. Unfortunately my portfolio on iStock is published on Canva. I will end up by making pennies on Canva through iStock 

Anyone know if it is possible to opt out for Canva on iStock ?

Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.

I noticed today. I have decrease with about 10 sales compared to 8 hours earlier (as numbers and as amount too). I'm traditionally positive about Canva, but now I'm already hesitant if all there is OK.

I already closed my Canva account in May. Unfortunately my portfolio on iStock is published on Canva. I will end up by making pennies on Canva through iStock 

Anyone know if it is possible to opt out for Canva on iStock ?

No it is not possible to opt out.

As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.

Communication with contributors does not seem to be high on their agenda, they used us to get going, and now I suspect they dont really need us. Why would they, when they have access to the whole of Getty/iStock and the free sites they now own (and who knows what other deals they have)?

As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.

Same problem here. Sub earnings not added to my payment total. No response to my ticket to them.

Quote from: Eco on October 24, 2019, 20:38

Quote from: WendyT on October 19, 2019, 19:10

As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.

Same problem here. Sub earnings not added to my payment total. No response to my ticket to them.

If you mind the October subs earnings, they will appear after the month finish.

The problem is not October. My sub sales of previous months since May when they were first reported were never added to my total. That is 5 months (May-Sept) that were never added to my "Unpaid revenue", nor my "All time revenue". You better check yours.