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Author Topic: Upload Issues on Sunday, September 30th (Read 3607 times)

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borism

« on: October 01, 2012, 10:30 »

Hi folks,

I wanted to let you know about a site issue that Bigstock experienced on Sunday. Our file system had a hiccup between the hours of 2:30 PM Eastern Standard Time and 11:30 PM Eastern Standard Time. Unfortunately any uploads made to Bigstock during this time will need to be re-uploaded.

If you used our web-uploader you would have seen an error on the website, however if you used FTP you may not have noticed any error messages. Please accept our apologies. The web operations team works very hard to keep the site online and operational and any disruption like this is an opportunity for us to examine what happened, improve our process, and prevent it from occurring again.

I hope everyone had a good weekend, and thank you again for uploading to Bigstock. Please let me know if you have any questions, or as always you can contact [email protected]

Boris,
Product Owner, Bigstock

« Last Edit: October 01, 2012, 13:12 by borism »

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uDream.ai

dreamstock

« Reply #1 on: October 01, 2012, 10:43 »

0

September 31st?

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borism

« Reply #2 on: October 01, 2012, 13:12 »

Ha! Just checking if you're paying attention

rubyroo

« Reply #3 on: October 01, 2012, 13:16 »

0

Thanks for the info! I'm curious... what does a 'Product Owner' own?

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borism

« Reply #4 on: October 01, 2012, 13:34 »

Hi rubyroo,

A product owner is like a product manager - essentially my job is to make sure that the work we do at Bigstock makes our customers and contributors happier. More info at http://en.wikipedia.org/wiki/Product_manager

Cheers,
- Boris

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rubyroo

« Reply #5 on: October 01, 2012, 13:48 »

0

Thanks Boris

I've never heard of a "Product Owner" in that context before. Thanks for the explanation.

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etienjones

« Reply #6 on: October 01, 2012, 16:03 »

0

Thanks Boris

I did have problems yesterday but re-loaded everything today and all went well.

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Media Castro

Microstock Insider

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