BigStock for me is really the most awkward site, the less efficient in terms of sales and the one with the strangest "features".
I have a bit over 400 images there and many of them (even if they're from the beginning) are selling really good on the other sites. I submit to SS, FT, DT, 123RF and StockXpert. However, at BigStock I have only 23$ with these many photos. I took a look into my portfolio checked random images and noticed that about 90% of my photos are NEVER viewed. That is, they have ZERO views. Yea well, the preview window doesn't count views, as it is at Fotolia, perhaps. But doesn't matter, because I have tens to hundreds of views at FT and everywhere else.
My opinion: it really IS a problem at BigStock. I don't know which, I don't bother with this site, just wait for those 30$ to come and then remove all my photos. I haven't uploaded there in months and never will again.