Author Topic: Wrong total earnings (once more) (Read 5343 times)

ingwio · « **on:** January 01, 2017, 07:09 »

Total earnings of the year 2016 is incorrectly calculated. December is not included in totals. There was a similar problem a few months ago (http://www.microstockgroup.com/123royaltyfree-com/total-earnings/). My trust in 123rf's software developers is down. Happy new year.

dpimborough · « **Reply #1 on:** January 01, 2017, 07:43 »

Yup checked this morning zero downloads and zero revenue for Dec. 2016
and October

IT's broken

Justanotherphotographer · « **Reply #2 on:** January 01, 2017, 08:21 »

I have some problems with other months too and incorrect total revenue.

WindyTai · « **Reply #3 on:** January 01, 2017, 11:33 »

For me 2 months earning are zero, October and December.

Please fix this quick, it is not good for a new year gift

Jo Ann Snover · « **Reply #4 on:** January 01, 2017, 11:43 »

They do this at the beginning of every month and the problems have been around for a year or two...

Some months they get everyone at the lowest contributor level for a day or two as well, but I'm at the right level today (although I think the rolling credit count is wrong because December is 0).

They do fix it up (I assume by hand) within a few days, but it's a pretty sad sack state of affairs that they can't just fix the software

Edited to add that my October is at zero too - I hadn't noticed that until mentioned above.

pancaketom · « **Reply #5 on:** January 01, 2017, 12:48 »

yeah, same old same old, they report 0 for Dec and Oct.

It does decrease trust in their ability to calculate the RC correctly among other things.

Of course they will say the actual accounting is perfectly good and correct "trust us" - but if they can't report it correctly to us that does decrease that trust a lot.

The fact that Oct - Dec sales were at about 33% of sales for the rest of the year doesn't help my enthusiasm for the site.