Hello there ! I have images waiting for approval on 123rf from 15 march ... it this usual that it takes so long ? It used to be faster before.

Yep, that's too long.  They're one of the quickest in the industry for review times.  As Ron suggested, send them an email.

I also have some that have been languishing since  5 April.  What i am finding also is that images submitted through the mobile app are getting approved almost immediately, but anything submitted through the website just gets stuck in the queue

I've a batch of 9 images pending since March 10.  Why should we have to send an e-mail to prod them along?  They're not all that great of an agency to begin with.

Is there anybody out there from 123 to answer all these delay to review  pending submissions. Me from 23th may!

After a long hiatus, in May I started uploading work to 123rf again.

May 21st I contacted support because I noticed new images are put at the very back of the search results if you click the "New" tab - the very opposite of what I'd expect.

New images do appear a bit closer to the front by relevance (the default) and other criteria (Variety), which explains the sprinkling of sales from the 300 or so new images I uploaded.

May 26th support wrote back that they'd forward the issue to IT for "further investigation and will revert back to you once we have resolved the matter"

I haven't heard back. New images are still at the back and I haven't uploaded since then as it seems like a bad idea to have new work buried like this.

I can only guess that they don't think this is a priority - a search in upload (or approval date) order is about as simple as it gets - no secret sauce involved - and yet the problem isn't fixed.

I'm very disappointed that they just have just let this sit. I'll let my existing work sell and wait for some notification of a bug fix before I resume uploading

Anglee

I just submitted yet another ticket to support with the following message:

"I submit images on a weekly basis, primarily to ensure a constant, evenly spaced addition of images to my portfolio. It is thus a concern to me to notice that once again none of my EVO submissions were reviewed for the last 50 days. I have several batches of EVO images pending since 27 April. This is an on-going problem, always with the same excuse as to why they were not reviewed. The EVO collection is the premium collection and I feel this must be treated as such by 123RF, especially with regard to reviewing. Can you please look into the problem."

Why do 123RF ONLY review EVO submissions after a request to do so? This is an ongoing problem for a long, long time. Please this needs to be resolved.